• Resolved EricJohnsonGuru

    (@wormeyman)


    12:02 AM | ME: Hello this page is returning a 524 error from cloudflare.
    
    12:02 AM | ME: https://xxxxxx.com/wp-admin/plugins.php
    
    12:02 AM | ME: I have had one other client complain about this as well on a different server.
    
    12:02 AM | Support from Cloudways: Please share your server IP.
    
    12:02 AM | ME: xxx.xxx.xxx.xxx
    
    12:03 AM | Support from Cloudways: Thanks. Let me check for you. Please stay connected.
    
    12:05 AM | Support from Cloudways: Can you please test again meanwhile I'm monitoring the logs to see the issue?
    
    12:06 AM | ME: I hit refresh
    
    12:06 AM | Support from Cloudways: Thanks. Please do the same for 2-3 times.
    
    12:08 AM | Support from Cloudways: Thank you so much. It seems like the slow functions of google-analytics-premium plugin is causing this issue:
    
    [18-Sep-2023 19:07:20] [pool bwbhsjxcnh] pid 6698
    
    script_filename = /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-admin/plugins.php
    
    [0x00007f43f2016e60] curl_exec() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/Requests/src/Transport/Curl.php:204
    
    [0x00007f43f2016d80] request() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/Requests/src/Requests.php:469
    
    [0x00007f43f2016c80] request() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/class-wp-http.php:396
    
    [0x00007f43f2016af0] request() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/class-wp-http.php:616
    
    [0x00007f43f2016a50] post() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/http.php:186
    
    [0x00007f43f20169c0] wp_remote_post() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-content/plugins/google-analytics-premium/pro/includes/admin/licensing/license-actions.php:572
    
    [0x00007f43f20168d0] perform_remote_request() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-content/plugins/google-analytics-premium/includes/admin/pages/addons.php:99
    
    [0x00007f43f2016840] monsterinsights_get_addons_data() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-content/plugins/google-analytics-premium/includes/admin/pages/addons.php:47
    
    [0x00007f43f2016770] monsterinsights_get_addons() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-content/plugins/google-analytics-premium/includes/admin/licensing/autoupdate.php:10
    
    [0x00007f43f2016680] monsterinsights_is_plugin_our_addon() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-content/plugins/google-analytics-premium/includes/admin/licensing/autoupdate.php:116
    
    [0x00007f43f2016510] monsterinsights_automatic_updates() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/class-wp-hook.php:310
    
    [0x00007f43f2016430] apply_filters() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-includes/plugin.php:205
    
    [0x00007f43f2016340] apply_filters() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-admin/includes/update.php:1120
    
    [0x00007f43f20162b0] wp_is_auto_update_forced_for_item() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-admin/includes/class-wp-plugins-list-table.php:233
    
    [0x00007f43f2015360] prepare_items() /home/964607.cloudwaysapps.com/bwbhsjxcnh/public_html/wp-admin/plugins.php:534

    Do you have any thoughts or help with this? For now I have disabled MI on these two sites.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @wormeyman,

    Thanks for reaching out! I’m sorry for the trouble here.

    Since it looks like you’re using the paid version of MonsterInsights, could you please drop us a line through our contact page if you haven’t already?

    https://www.monsterinsights.com/contact/

    You’re welcome to just include a link to this post, if you’d prefer to do that.

    I apologize that we’re not able to respond to paid version questions here in the www.remarpro.com support forums for the free version, but I really appreciate your help!

    Thanks ??

Viewing 1 replies (of 1 total)
  • The topic ‘My webhost says that MI is what is causing clouflare timeouts’ is closed to new replies.