• Resolved praneethkumarguru

    (@praneethkumarguru)


    can you guys please help me solve my issue with my web story i have made all the changes possible and still i am getting this issue on my new website

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter praneethkumarguru

    (@praneethkumarguru)

    The issue i am facing is this in the amp validator
    The mandatory tag ‘html !doctype’ is missing or incorrect.
    Can you help let me know what is the issue and how can i fix this?

    Hello @praneethkumarguru and thanks for getting in touch. Sorry to hear you are facing these issues. I can see the AMP validation errors you are referring to for your story.

    To help troubleshoot this issue further would you please be able to provide your Site Health information using this form.

    These errors are usually caused by plugin conflicts and this information from you will help to identify any possible culprits.

    Thread Starter praneethkumarguru

    (@praneethkumarguru)

    hey i have submitted the information but i think the problem would be related to ezoic plugin which i installed on my website, can you guys provide any other solution other than disabling the ezoic plugin

    @praneethkumarguru I can see that you are currently on Ezoic version 2.6.5. The Ezoic team have recently rolled out an update to the plugin which should resolved the compatibility issues with Web Stories. This version is 2.6.6.

    Please could you try updating the plugin and let us know if this resolves your issue.

    Thread Starter praneethkumarguru

    (@praneethkumarguru)

    hey adam brother, yes i have updated the plugin and it is working fine, my web story is fine and valid now, can you look at it from your side and let me know your thoughts and thanks for the help BTW.

    Plugin Support Luckyna San

    (@luckynasan)

    @praneethkumarguru Hi there, thank you for your update. I see your story is valid as well. Can you confirm what version of Ezoic you are using?

    Thread Starter praneethkumarguru

    (@praneethkumarguru)

    i am currently using ezoic 2.6.12 version of the plugin, thank you very much for your support, cheers

    @praneethkumarguru thanks for confirming and you are welcome.

    Plugin Support Luckyna San

    (@luckynasan)

    @praneethkumarguru Thanks again for your topic. Please reach out on a new topic if you require additional support.

Viewing 9 replies - 1 through 9 (of 9 total)
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