My WEB loads without the theme and formating when not logged in

Hi filipslansky!

Did you add the CSS from the parent theme to the child theme?

Do you mean in Appearance – Editor?

My style css looks empty and the rtl.css (no idea what that is) contains this:
/*
Theme Name: Theme 1
Template:

Right to Left text support.
*/
@import url(“../themify-ultra/rtl.css”);

Should copy everything from the parent code?

Yeah if you are using a child them you should make sure this:

@import url(“../themify-ultra/rtl.css”);

Is in your child theme. Because it looks like the child the theme doesn’t have any CSS being rendered. Just to clarify your child themes CSS is empty right?

Ok so I copied it and it still doesnt work.
My child style.css now looks like this:
/*
Theme Name: Theme 1
Description: Lets see
Author: Filip Slánsky
Template: themify-ultra

(optional values you can add: Theme URI, Author URI, Version, License, License URI, Tags, Text Domain)
*/
@import url(“../themify-ultra/style.css”)

and my rtl.css

/*
Theme Name: Theme 1
Template:

Right to Left text support.
*/
@import url(“../themify-ultra/rtl.css”);

Why is that?

Try renaming your .css file to style.css . Also don’t add any css to your parents theme.

so it should like like this after your change in your child theme css file named style.css .

/*
Theme Name: Theme 1
Description: Lets see
Author: Filip Slánsky
Template: themify-ultra

(optional values you can add: Theme URI, Author URI, Version, License, License URI, Tags, Text Domain)
*/

@import url(“../themify-ultra/style.css”)

Hi @filipslansky

Sorry to hear about the problem, just a heads up for future queries, it’s best to post on Themify’s support page, this is a different theme.

Do you have FTP access to your server? If so, try navigating to /wp-content/themes/ and temporarily delete your child theme. Download it to your desktop first if you don’t have a local copy of it. When you remove your child theme your site should revert to the parent. If everything is then ok you’ll know your child theme is the issue.

If the above test is successful, please, upload your entire child theme ZIP to Dropbox and send a link so we can take a look.

Hi Andrew,
I would go to Themify′s page but the forum is only for premium users – which already made me think to upgrade (marketing works).

I deleted the child theme and manualy activated the parent theme. It still looks the same.
Here is the style.css of the parent. Let me know if you need something else. I am desperate, it took a time to learn with this theme. Thanks!

https://www.dropbox.com/s/qawzemsoq8vodqo/style%281%29.css?dl=0

Did you change anything in the parent theme?

Yes first when I installed it I hit customize so it was probably changing it. But I already clicked on reset all customisations. Other than that I am not able to change any codes.

Should I install it again? If so how can I keep the layout and widgets on my web?

When you update a theme version all files are replaced, it’s a normal procedure. You’ll lose code customizations but you won’t lose settings and layouts as they are stored in the database. Try switch to another theme, delete the theme and then reinstall.

Yeah, I would re-install it again because it seems like something just got messed up.

Ok guys. Solved. Hope it doesn′t happen again. Thanks

Glad you were able to resolve. All the best. Thanks @bdanzer29.