my templates library gone after update to 3.0.14

  • Resolved mirash

    (@mirash)


    4 years, 4 months ago

    Hi,

    I updated to 3.0.14 yesterday and today I noticed that my templates are not in the library any more. It says, “it looks like you have not saved any templates yet”. There were quite a few that came with the theme (Astra), but also I had saved various.

    Can I get the library back?

    Thank you very much,
    best,
    Mira

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    Since you are using our Pro features on your website (the Elementor template library), you’ll need to open a support ticket at my.elementor.com.

    www.remarpro.com rules state that commercial products are not supported here.

    If you’re referring to any other issue, please clarify the issue and send us screenshots of the problem as well.

    Thank you in advance.

    Regards,
    Gil

Viewing 1 replies (of 1 total)
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