• Resolved priyabirdie

    (@priyabirdie)


    My subscribers are not showing up in ‘audience’ of the plugin, although I am getting email notification.

    The page I need help with: [log in to see the link]

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  • Hello Priya,

    We are unable to find any subscription form on your website. Could you let us know how are you capturing or collecting email addresses?

    If you haven’t added a subscription form anywhere already, we recommend to add the form using any of the following methods:

    Method #1:

    You can find the subscription form widget under Appearance > Widgets and simply add it to any widget area.

    Method #2:

    You can edit an existing form or create a new one under Email Subscribers > Forms and use the given shortcode to show the subscription form anywhere on your website. Please take a look at this article for directions.

    Method #3:

    You can integrate Email Subscribers’ form with on-site notifications created using our other top-rated plugin Icegram. The plugin helps you run campaigns by displaying notifications on your website in the form of popups, header bars and messengers. These notifications come with an email field to capture email addresses which can be integrated with our Email Subscribers plugin.

    A detailed list of features is available on our website and you can even check our demos.

    Should you have any further queries, please do not hesitate to get back to us. We’ll be happy to help.

Viewing 1 replies (of 1 total)
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