• I had an error and thought it was this plugin but the tech support guided me to my actual error and helped me solve another plugins fault. Top job from them. Thank You

    • This topic was modified 7 months, 3 weeks ago by eossolar.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author smackcoders

    (@smackcoders)

    We’re sorry to hear about the trouble with your sitemaps. However, it’s important to note that our plugin deals with importing data to SEO plugin fields, not directly with sitemaps. Could you please provide more details about the error you encountered during the upload process? This will help us replicate the issue and work on a solution. We appreciate your patience and thank you for choosing our plugin for your import process.

    Thread Starter eossolar

    (@eossolar)

    See this link built by Yoast, it used to work fine
    Google is unable to read it

    eossolarsolutions.co.uk/product-sitemap.xml

    Hello @eossolar

    Thank you for sharing your feedback with us. We understand your concerns regarding the errors displayed on the XML page of your website. After reviewing the details you provided, it appears that the warning messages are stemming from the wpseo-woocommerce (Yoast WooCommerce SEO plugin), and not directly related to our importer plugin. Your display_errors is on and displaying the errors on the XML. You can check this in view-source:https://www.eossolarsolutions.co.uk/product-sitemap.xml

    <br />
    <b>Warning</b>:  Trying to access array offset on false in <b>/home/customer/www/eossolarsolutions.co.uk/public_html/wp-content/plugins/wpseo-woocommerce/classes/woocommerce-seo.php</b> on line <b>454</b><br />
    

    For a more immediate resolution, we noticed that the display_errors setting is enabled on your site, which is why these error messages are visible on the front end.

    While this issue originates from a different plugin, we are committed to providing exceptional support and would be happy to assist you in resolving this matter. Should you need our assistance or have any questions, please feel free to reach out.

    We hope that once the issue is clarified and resolved, you might reconsider your feedback. Your satisfaction and trust in our plugin are paramount to us.

    Thank you for your understanding and we look forward to assisting you.

    Cheers,
    Fenzik

    Plugin Author smackcoders

    (@smackcoders)

    Hello @eossolar

    Thank you for sharing your feedback with us. We understand your concerns regarding the errors displayed on the XML page of your website. After reviewing the details you provided, it appears that the warning messages are stemming from the wpseo-woocommerce (Yoast WooCommerce SEO plugin), and not directly related to our importer plugin. Your display_errors is on and displaying the errors on the XML. You can check this in view-source:https://www.eossolarsolutions.co.uk/product-sitemap.xml

    <br />
    <b>Warning</b>:  Trying to access array offset on false in <b>/home/customer/www/eossolarsolutions.co.uk/public_html/wp-content/plugins/wpseo-woocommerce/classes/woocommerce-seo.php</b> on line <b>454</b><br />
    

    For a more immediate resolution, we noticed that the display_errors setting is enabled on your site, which is why these error messages are visible on the front end.

    While this issue originates from a different plugin, we are committed to providing exceptional support and would be happy to assist you in resolving this matter. Should you need our assistance or have any questions, please feel free to reach out.

    We hope that once the issue is clarified and resolved, you might reconsider your feedback. Your satisfaction and trust in our plugin are paramount to us.

    Thank you for your understanding and we look forward to assisting you.

    Cheers,
    Fenzik

    Thread Starter eossolar

    (@eossolar)

    Hi Fenzik

    Thank you for this, yes please help me to resolve the issue.
    I like the Yoast plugin so I need a work round to get this resolved please

    David

    Plugin Author smackcoders

    (@smackcoders)

    Hi @eossolar,

    We’ll be glad to assist you with this matter. Could you please email our technical support team at [email protected] with more details about the issue you’re encountering? This will help us better understand the problem and provide you with tailored assistance. Once we have the information, we’ll work diligently to find a resolution.

    Looking forward to hearing from you and resolving the issue together.

    Thread Starter eossolar

    (@eossolar)

    Done, thank you

    David

    Thread Starter eossolar

    (@eossolar)

    Following your advice I have now sorted my error, thank you

    Plugin Author smackcoders

    (@smackcoders)

    Glad to hear that the error has been resolved! If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help. Thanks for the five stars ?? We truly appreciate it!

    Thank you @eossolar

Viewing 10 replies - 1 through 10 (of 10 total)
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