• Resolved rehbar

    (@rehbar)


    Hello Sir/Mam,

    I am receiving critical error message. Kindly check details below.

    Error Details:

    An error of type E_ERROR was caused in line 167 of the file /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php. Error message: Uncaught Exception: Invalid product. in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:167
    Stack trace:

    0 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Product_Data_Store_CPT->read(Object(WC_Product))

    1 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(138): WC_Data_Store->read(Object(WC_Product))

    2 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(403): WC_Product->__construct(41459)

    3 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(245): WooCommerce\Facebook\ProductSets\Sync->maybe_sync_product_set(2643)

    4 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/i

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @rehbar

    Thank you for reaching out!

    The stack trace suggests that Facebook is trying to sync a product (with the ID 41459), but the product appears to be invalid.

    As a first step, can you check the product with the ID 41459 and make sure it’s properly set up with all the necessary details filled in?

    If that all looks good, can you please share a copy of your sites System Status Report so that we can take a closer look at your sites current environment.

    You can find this by ?navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support. Once you have this, please share the results with us here.

    Cheers!

    Thread Starter rehbar

    (@rehbar)

    Product with 41459 Id is working absolutely fine.

    System Report:

    WordPress Environment
    
    WordPress address (URL): https://rehbarstore.com
    Site address (URL): https://rehbarstore.com
    WC Version: 7.8.2
    REST API Version: ? 7.8.2
    WC Blocks Version: ? 10.2.4
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.2.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 2 GB
    PHP Time Limit: 360
    PHP Max Input Vars: 5000
    cURL Version: 7.87.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.6.14-MariaDB-cll-lve
    Max Upload Size: 2 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    WC Database Prefix: wp_
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    Database Data Size: 88.44MB
    Database Index Size: 34.35MB
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    Admin
    
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    Action Scheduler
    
    Complete: 8,969
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    Newest: 2023-07-05 18:31:51 +0530
    
    Failed: 19,696
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    Status report information
    
    Generated at: 2023-07-05 19:05:50 +05:30
    `

    Hello @rehbar ??

    Thank you for reaching back, with further details on this!

    Action Scheduler
    Failed: 19,696

    From the site’s System Status Report (SSR), I can see that it registers a big number of failed actions, via Action Scheduler.

    Can you go ahead with installing WP Crontrol, in order to get some further insight about this, please?

    Product with 41459 Id is working absolutely fine.

    Sounds great, could you also share a screenshot of the product edit screen, please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.

    Furthermore, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Looking forward to hearing from you!

    • This reply was modified 1 year, 4 months ago by anastas10s. Reason: fixed capitalization
    Thread Starter rehbar

    (@rehbar)

    Here Sir,

    Fatal Errors:

    2023-07-06T09:19:35+00:00 CRITICAL Uncaught Exception: Invalid product. in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:167
    Stack trace:

    0 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Product_Data_Store_CPT->read(Object(WC_Product))

    1 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(138): WC_Data_Store->read(Object(WC_Product))

    2 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(403): WC_Product->__construct(41722)

    3 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(245): WooCommerce\Facebook\ProductSets\Sync->maybe_sync_product_set(2642)

    4 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/i in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php on line 167

    Hello,

    Can you update the Facebook for WooCommerce extension to see if that makes a difference?

    This error is thrown when the WooCommerce product data store class encounters a problem while trying to handle a product item. Be sure to double-check the affected products, check if it has all its attributes, stock, variations, or if it has some missing information.

    You can disable all your plugins except WooCommerce and Facebook for WooCommerce to see if any other plugin is causing a conflict. More info: https://woocommerce.com/document/how-to-test-for-conflicts/

    Let us know if there are any questions.

    Thread Starter rehbar

    (@rehbar)

    already updated to latest version.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @rehbar

    Could you try switching back to a default theme like Twenty Twenty-Three and disabling all plugins except for WooCommerce and Facebook for WooCommerceto see if this resolves the problem?

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, re-enable each plugin one at a time, then the theme, until you find the one causing the conflict.

Viewing 7 replies - 1 through 7 (of 7 total)
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