My site is receiving Critical Error
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Hello Sir/Mam,
I am receiving critical error message. Kindly check details below.
Error Details:
An error of type E_ERROR was caused in line 167 of the file /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php. Error message: Uncaught Exception: Invalid product. in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:167
Stack trace:0 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Product_Data_Store_CPT->read(Object(WC_Product))
1 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(138): WC_Data_Store->read(Object(WC_Product))
2 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(403): WC_Product->__construct(41459)
3 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(245): WooCommerce\Facebook\ProductSets\Sync->maybe_sync_product_set(2643)
4 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/i
The page I need help with: [log in to see the link]
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Hi @rehbar
Thank you for reaching out!
The stack trace suggests that Facebook is trying to sync a product (with the ID 41459), but the product appears to be invalid.
As a first step, can you check the product with the ID 41459 and make sure it’s properly set up with all the necessary details filled in?
If that all looks good, can you please share a copy of your sites System Status Report so that we can take a closer look at your sites current environment.
You can find this by ?navigate to?WooCommerce?→?Status. Select?
Get system report
?and then?Copy for support
. Once you have this, please share the results with us here.Cheers!
Product with 41459 Id is working absolutely fine.
System Report:
WordPress Environment WordPress address (URL): https://rehbarstore.com Site address (URL): https://rehbarstore.com WC Version: 7.8.2 REST API Version: ? 7.8.2 WC Blocks Version: ? 10.2.4 Action Scheduler Version: ? 3.5.4 Log Directory Writable: ? WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 2 GB PHP Time Limit: 360 PHP Max Input Vars: 5000 cURL Version: 7.87.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.5.5-10.6.14-MariaDB-cll-lve Max Upload Size: 2 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? 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Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #8 - /products/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: #11 - /my-account/ Terms and conditions: #10162 - /terms-conditions/ Theme Name: Woodmart Version: 7.2.4 Author URL: https://themeforest.net/user/xtemos Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Templates Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart/woocommerce/myaccount/form-login.php woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php woodmart/woocommerce/single-product/product-attributes.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/description.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product-reviews.php woodmart/woocommerce/single-product.php Admin Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-07-05 14:31:56 +05:30 Options: ? Notes: 3 Onboarding: completed Action Scheduler Complete: 8,969 Oldest: 2023-06-04 19:31:45 +0530 Newest: 2023-07-05 18:31:51 +0530 Failed: 19,696 Oldest: 2022-08-26 18:20:14 +0530 Newest: 2023-07-05 12:26:28 +0530 Pending: 8 Oldest: 2023-07-05 19:47:15 +0530 Newest: 2023-07-10 20:06:37 +0530 Status report information Generated at: 2023-07-05 19:05:50 +05:30 `
Hello @rehbar ??
Thank you for reaching back, with further details on this!
Action Scheduler
Failed: 19,696From the site’s System Status Report (SSR), I can see that it registers a big number of failed actions, via Action Scheduler.
Can you go ahead with installing WP Crontrol, in order to get some further insight about this, please?
Product with 41459 Id is working absolutely fine.
Sounds great, could you also share a screenshot of the product edit screen, please? https://snipboard.io/ is a good (online) tool of choice for sharing it here.
Furthermore, could you please navigate to
WooCommerce > Status > Logs
and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.If so, please select
View
and copy and paste them into your reply here.Looking forward to hearing from you!
- This reply was modified 1 year, 4 months ago by anastas10s. Reason: fixed capitalization
Here Sir,
Fatal Errors:
2023-07-06T09:19:35+00:00 CRITICAL Uncaught Exception: Invalid product. in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:167
Stack trace:0 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Product_Data_Store_CPT->read(Object(WC_Product))
1 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(138): WC_Data_Store->read(Object(WC_Product))
2 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(403): WC_Product->__construct(41722)
3 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/includes/ProductSets/Sync.php(245): WooCommerce\Facebook\ProductSets\Sync->maybe_sync_product_set(2642)
4 /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/facebook-for-woocommerce/i in /home/u189217402/domains/rehbarstore.com/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php on line 167
Hello,
Can you update the Facebook for WooCommerce extension to see if that makes a difference?
This error is thrown when the WooCommerce product data store class encounters a problem while trying to handle a product item. Be sure to double-check the affected products, check if it has all its attributes, stock, variations, or if it has some missing information.
You can disable all your plugins except WooCommerce and Facebook for WooCommerce to see if any other plugin is causing a conflict. More info: https://woocommerce.com/document/how-to-test-for-conflicts/
Let us know if there are any questions.
already updated to latest version.
Hi @rehbar
Could you try switching back to a default theme like Twenty Twenty-Three and disabling all plugins except for WooCommerce and Facebook for WooCommerceto see if this resolves the problem?
Here is a link that better outlines that process:
https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4
If this fixes the issue, re-enable each plugin one at a time, then the theme, until you find the one causing the conflict.
- The topic ‘My site is receiving Critical Error’ is closed to new replies.