• Resolved Pharmaciststeve

    (@pharmaciststeve)


    My site is not a commercial site – it sells nothing – I am a retired Pharmacist and I do a lot of pro-bono advocacy with/for high acuity medical patients and have done it for 12+ yrs. I request that you let me to continue use WordPress at no charge.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,  

    Thanks for writing.  

    I have reviewed your site. I see that on the site you have WooCommerce and Sales Countdown Timer plugins active. Both plugins are used on eCommerce websites.

    Free stats plans are for truly personal sites only; asking commercial sites to pay is the only way we can keep this feature available to people who run hobby blogs and similar.

    Please upgrade to a paid plan to continue using Jetpack stats. You can check out our help article for more information.

    If you are not actively using either of the plugins on your website please disable them and you can then request for re-classification of the website as personal by following this guide.

    Let us know if you have other questions or if there’s anything else we can do to help! 

    Thread Starter Pharmaciststeve

    (@pharmaciststeve)

    I did not personally add those plugins to my blog and when they first showed up I deleted everything that I could see. In looking at the plugin WooCommerce – it was never activated on my site. Today, I have tried to delete those two plugins – since I have never used them and have no use for them. In fact when they first showed up on my blog – I was rather annoyed that they were put on my blog.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there – I have again reviewed your site confirmed that your website is for non-commercial use and therefore qualifies for our Free Stats plan. I have adjusted this in our records for your site. I also see you have removed the WooCommerce plugin from the site.

    To use Jetpack Stats for non-commercial site, please follow the flow on this page to certify that your site is non-commercial:

    https://wordpress.com/stats/purchase

    1. Check the boxes that apply to your site which make it non-commercial
    2. You will be given the opportunity to make a contribution toward the service if you would like. Any contribution is greatly appreciated!

    If you start any commercial activity on the websites, you can get our paid Stats plan to continue to use the Stats feature. Let us know if you have other questions or if there’s anything else we can do to help! 

Viewing 3 replies - 1 through 3 (of 3 total)
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