• Resolved tasneemmostafa

    (@tasneemmostafa)


    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.6.1
    Active theme: Woodmart Child (version 1.0.0)
    Current plugin: WP Activity Log (version 5.1.0)
    PHP version 8.1.27

    Error Details
    =============
    An error of type E_ERROR was caused in line 4957 of the file /www/mobiliacleopatra_598/public/wp-content/plugins/wp-security-audit-log/classes/WPSensors/class-woocommerce-sensor.php. Error message: Uncaught TypeError: basename(): Argument #1 ($path) must be of type string, null given in /www/mobiliacleopatra_598/public/wp-content/plugins/wp-security-audit-log/classes/WPSensors/class-woocommerce-sensor.php:4957
    Stack trace:
    #0 /www/mobiliacleopatra_598/public/wp-content/plugins/wp-security-audit-log/classes/WPSensors/class-woocommerce-sensor.php(4957): basename(NULL)
    #1 /www/mobiliacleopatra_598/public/wp-content/plugins/wp-security-audit-log/classes/WPSensors/class-woocommerce-sensor.php(830): WSAL\WP_Sensors\WooCommerce_Sensor::check_image_change(Object(WP_Post))
    #2 /www/mobiliacleopatra_598/public/wp-content/plugins/wp-security-audit-log/classes/WPSensors/class-woocommerce-sensor.php(715): WSAL\WP_Sensors\WooCommerce_Sensor::event_changed(Object(WP_Post), true)
    #3 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(324): WSAL\WP_Sensors\WooCommerce_Sensor::inline_product_changed(Object(WC_Product_Simple))
    #4 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #5 /www/mobiliacleopatra_598/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #6 /www/mobiliacleopatra_598/public/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-data.php(425): do_action('woocommerce_adm...', Object(WC_Product_Simple))
    #7 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(324): WC_Meta_Box_Product_Data::save(245461, Object(WP_Post))
    #8 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #9 /www/mobiliacleopatra_598/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #10 /www/mobiliacleopatra_598/public/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php(273): do_action('woocommerce_pro...', 245461, Object(WP_Post))
    #11 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(326): WC_Admin_Meta_Boxes->save_meta_boxes(245461, Object(WP_Post))
    #12 /www/mobiliacleopatra_598/public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
    #13 /www/mobiliacleopatra_598/public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 /www/mobiliacleopatra_598/public/wp-includes/post.php(4891): do_action('save_post', 245461, Object(WP_Post), true)
    #15 /www/mobiliacleopatra_598/public/wp-includes/post.php(4993): wp_insert_post(Array, false, true)
    #16 /www/mobiliacleopatra_598/public/wp-admin/includes/post.php(453): wp_update_post(Array)
    #17 /www/mobiliacleopatra_598/public/wp-admin/post.php(227): edit_post()
    #18 {main}
    ? thrown

    Will someone please tell me how to fix this error?
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    Hello tasneemmostafa!

    I am really sorry to hear about this experience with the plugin! This is the first time seeing this so I would have a few quick questions for you:

    1. Does this error start to happen all of a sudden after some site changes (new plugins / new themes installed?) or maybe after updating our plugin? The more details you can remember, the better.

    2. Is this a one-time error or something that can be reproduced and generated multiple times? Are there any specific steps to trigger this error?

    If possible, could you share a quick video highlighting how to reproduce this and also showing how the error manifests and the repercussions on the site? (Make sure you hide any sensitive information from the video before posting.)

    Looking forward to hearing back from you with as many details as possible.

    Many thanks

    Thread Starter tasneemmostafa

    (@tasneemmostafa)

    error happens when updating images. a lot of product images suddenly disappear and some of their descriptions disappear too. I deactivated the plugin, How can I solve this issue?

    Plugin Support Lucian Padureanu

    (@lucianwpwhite)

    Thank you for your answer tasneemmostafa? !

    Since we are now trying to reproduce this ourselves, we will require a small piece of information from your side.

    Can you please send us the system information file via email at [email protected]? This file includes information about your website and our plugin’s setup so we can better understand how it is configured. You can get the system information file from the?System Info?tab in the?Help & Contact Us?section in the plugin.

    Since this file contains sensitive information, please send it to us privately via email and make a reference of this forum ticket so that we know what’s all about. Also, please do not paste any contents of that file here.

    I am looking forward to hearing back from you on this!

Viewing 3 replies - 1 through 3 (of 3 total)
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