My site is down

Hi Jamy,

Try and disable Payfast plugin temporarily to see if it works. It seems like that is the source of your problems. Also check if there is an update available for the plugin as well. We recently had a similar issue which had us bounce between the ISP and Payfast itself.

It will also be advisable to switch WP_DEBUG to true which will give you more detailed on potential errors on the screen.

Thanks for the reply, but my problem is I can’t login to my site, it’s just like a white screen..

Try disabling the plugin manually via FTP. Just add a extra character to the plugin directory name. I.e /payfast to be renamed to /payfast1

Thanks i asked my hosting company to do it for me.

Ok so they changed it for me via FTP. My site worked fine then, but after changing rename back to original and activated plugin it broke site again.

i lodged a ticket at PayFast and this is the nmessage i got:

The PayFast WooCommerce plugin is developed and managed by WooCommerce, we are, therefore, unable to make any changes to the plugin as we do not own it. Please can you continue to reach out to WooCommerce as they will be able to offer support for their plugin.

I am experiencing exactly the same problem. I have sent an email to the WooCommerce Support department. I’ll keep you posted when I find a solution. Please keep me posted as well.

Hi,

I am also having the same problem. Please let me know if any of you come up with a solution.

Hi all,

A client of mine also had the error, and after googling I see that there is a change in the way PHP interprets the code from PHP 5.5 onwards.

You can resolve the issue by changing the plugin code. On that line 190 change the code from:
if ( ! empty( $this->get_option( 'description' ) ) ) {

to:
if ($this->get_option( 'description' ) ) {

Essentially this is something the plugin developers should do, but unfortunately we can’t wait for them.

Hopes it works for you too!
Igi

Hi Igi,

Thank you, it helped but for some or other reason now my woocommerce product page on my admin panel is giving me the white screen after making this change. Don’t know if I did something wrong perhaps?

I’m also having the same problem! It happened right after I installed the update for the plugin! ??

I got this answer from the WooCommerce Ninjas:

Unfortunately, the PayFast gateway is not compatible with Subscriptions.

A complete list of compatible gateways can be found at the link below:
https://docs.woothemes.com/document/subscriptions/payment-gateways/

Thus: PayFast isn’t compatible with WooCommerce Subscriptions.

Thanks for the info joop1953. Is that a new thing then as everything was working perfectly on my site until this morning when I did the recommended update to the plugin!