My site doesn’t load

Hello hoobmunch

If you have CPanel details OR Database credentials with you then, please change the theme from DB.
To change the theme you can follow below steps:
1. select the wp_options table.
2. Next, you will need to locate two rows on the page, the option_name ‘template’ and the ‘stylesheet’.
3. change it to ‘twentyseventeen’.

Check If your site gets started again or not.
If not there must be some other issue.

Thank you

• This reply was modified 7 years, 10 months ago by Priyanka Behera.

If you will enable the
define( ‘WP_DEBUG’, true );
in wp-config.php file.

This will show the error in the site.

Hey,

Thank you for your reply. I’m pretty sure that the theme is the problem. Unfortunately I don’t know where to find the wp_options table?

First, turn the debug on of your website.
The debug file located in the root folder of your website.
rootfolder/wp-config.php

find below code:
define( ‘WP_DEBUG’, false );

replace it with
define( ‘WP_DEBUG’, true );

Hi @hoobmunch,

Access your website using FTP or Cpanel. Go to wp-content > Themes. Rename your current theme and make sure you have a Twenty theme installed. WordPress will use a Twenty theme and you’ll have access again.

I think there is server error please contact your server administration.

Hope it’s work for you!

• This reply was modified 7 years, 10 months ago by Afzal Multani. Reason: Server error define