My site and my admin page vanished

Try right-clicking on your page, and go to “cashed view.” You should be able to log in from there.

didnt work. still see nothing.

Try FTP to your Themes directory and rename the last Themes you uploaded to force your site back to the Default Theme.

I cant get to any of those pages. I even tried to work offline and get an old page so I could then re-connect and hope it would stick.

I cant my dashboard, my admin pages. Nothing. Every ftp addy points to a totally white screen.

if nobody knows how to fix this, does someone at least know where I could try to find someone who could? I am at a point where I can do nothing to my page. The URL to my page is totally blank and the URL to my admin page is totally blank.

as @saildude said, you have to ftp into your site

not go to your site in your browser, but using an ftp program (like filezilla). Connect to your host/server, and navigate through your online file structure to wp-content->themes and then delete the theme you installed that broke your site. That is the ONLY way you are going to get back in

Thanks man. I dont understand what that means. But it sounds like you explained it well enough for me to be able to figure it out. I will report back.

i cant get it to work. I got 100 bucks to send someone in paypal if they will spend 4-5 hours online with me this weekend getting my website up and running. I tried to work for a week designing a theme that i liked, but i never got it like i wanted it. if you can fix the problem described above and tweak a downloaded theme (waterpark) to match how I want it to look and you think doing all of that is worth 100 bucks, send me an email @ [email protected]

I’ll be a man and refuse the hundred bucks, it’s a shame.

Look there : https://download.cnet.com/FileZilla/3000-2160_4-10308966.html

FTP is the way for you to connect to your host’s online storage disk. As the windows explorer, but on your host’s disks, in the folders of your website.

You must use the FTP credentials (a hostname like https://ftp.yourhost.com, a login and a password), your host MUST have provided them to you, check the emails he has sent you ??

So. You connect by FTP.

You go to (blog’s folder)/wp-content/themes/

In there, you find the folder with the name of the theme you have tried to use.

And you rename that theme to anything else (for instance renaming /theme-from-hell/ into /theme-from-hell-damnit-it-is-bugged/
You can rename a folder in FileZilla in two ways : right-click and select “rename”, or simply click the folder name and hit F2 (as in Windows Explorer)

If you don’t know which is the faulty theme folder, simply rename ALL the present folders, save the /default/ folder.

And then, you open your blog again. Admin or public side, it’s the same result : wordress sees he cannot anyway use the theme he remembered to be in a precise place, so wordpress has switched back to the default initial theme.
(Feel free to try again with another theme the next time)

And it will work again ??

See ? Keep your money and have fun ??

Status: Resolving address of ftp.(mysitename).com
Status: Connecting to 216.65.3.78:21…
Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD 1.3.3 Server (supremecenter46.com) [216.65.3.78]
Command: USER admin
Response: 331 Password required for admin
Command: PASS ******
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to serve

Don’t use your WordPress username or password

You need the ftp site info from your host on how to log into your Site not your WordPress installation.

Talk to your host – might have been hidden in one of the early emails from them (my info was in the first email telling me my site was set up and he had put an “under construction” page up.

You are getting closer – keep the faith ??

Besides, even if you decided to pay someone to do it for you, that someone would have needed the FTP login and password, you know ??

when you say host, do you mean my godaddy.com account?

yes.

you use the name and password you use to lo on to godaddy.

the 3 boxes at the top of filezilla

you would type:

ftp://yourdomain.com (where yourdomain is your actual website)
godaddy username
godaddy password

that’ll get you in to your godaddy hosting by ftp

HOWEVER, on godaddy, you really don’t need to use ftp for this. You can log onto godaddy, go to hosting, manage account, go to your file area, and you can see all your files. Go to your wordpress directory, then to wp-content, then themes. delete all themes that are not default (or just the last one you uploaded if you remember it)

ok. tried to follow the steps on godaddy. went to hosting and manage and then it made me “set up” my page to be hosted. Now it says I have to wait 24 hours because “Current Hosting Account Status: Pending Setup”. Everything sound normal?