my served html5 videos suddenly no longer work in JW player

  • Resolved kicker

    (@kicker)


    11 years, 4 months ago

    In the past week something changed and JW player no longer plays my MP4 video files in IE or FF. It does play them in CHROME.
    I have both the new updates for WP and JW.
    The player loads but then it says NEWWORK SERVER ISSUE or BAD VIDEO FILE. But as it does work in chrome I though someone may have an idea as to the problem.
    Thanx
    Kicker

Viewing 3 replies - 1 through 3 (of 3 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Is this happening in a particular theme or plugin?

    Thread Starter kicker

    (@kicker)

    Thanx for answering!!
    It is happening in Magazine Pro. JWplayer 2.1.1 and WP 3.7.1
    It was all working fine since Sept 2012 when I switched from FLV to HTML5. Then sometime over the past week none of the 100 or so MP4s work in anything other than CHROME.
    I do not think it is JWplayer as I tried another html5 payer and it did pretty much the same – works in chrome but not IE or FF – but didnt even load the player or the video.

    https://rackjite.com/bill-maher-celebrity-christmas-books/

    Thanx again
    Kicker

    Thread Starter kicker

    (@kicker)

    I just tried the WP built in HTML5 player with the same results. Works just fine in CHROME and wont play the video in FF or IE.
    It is h.264 file. Tried it straight from moviemaker and then used HANDBREAK to render it again with same results. And why would not the 100 or so older mp4s that worked on all browsers last week not work today?
    Thanx
    kicker

Viewing 3 replies - 1 through 3 (of 3 total)
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