My queue is stuck/bugged out

  • Resolved Metal_13

    (@metal_13)


    3 years, 11 months ago

    i had a permission problem with the watermark before. and all my queued videos are stuck with “Please wait while this video is automatically added to the queue..“.

    i managed to fix the permission and its working now for the new added files. but now i cant clear the old queued items. they are stuck and still being added to the queue.
    i tried every clear buttons but it didnt work.

    i tried by code and none worked:
    kgvid_clear_completed_queue(‘manual’);
    kgvid_clear_completed_queue(‘scheduled’);
    kgvid_clear_completed_queue(‘all’);
    kgvid_clear_completed_queue(”);
    delete_option(‘kgvid_video_embed_queue’);

    how do i delete the queue?

    • This topic was modified 3 years, 11 months ago by Metal_13.
    • This topic was modified 3 years, 11 months ago by Metal_13.
    • This topic was modified 3 years, 11 months ago by Metal_13.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Kyle Gilman

    (@kylegilman)

    If you’re comfortable manually editing your WordPress database, you can clear the entry for kgvid_video_embed_queue or if you want to do it in PHP try update_option('kgvid_video_embed_queue', '');

    Thread Starter Metal_13

    (@metal_13)

    omg thank you, that worked.

    Thread Starter Metal_13

    (@metal_13)

    forgot to mark this as solved. thanks again

    Thread Starter Metal_13

    (@metal_13)

    sorry, i feel so stupid. it didn’t actually work. i thought it did. queue is empty but i cant add to queue anymore.

    im not sure how to clear from the DB so i tried the update code.
    update_option(‘kgvid_video_embed_queue’, ”);
    update_option(‘kgvid_video_embed_queue’, array());

    both didn’t work

    Plugin Author Kyle Gilman

    (@kylegilman)

    Sorry this slipped by me. I’ll have to do some testing, but first off, did you make sure you’re not still clearing the queue using that custom code?

    Thread Starter Metal_13

    (@metal_13)

    yes, i made sure to run them only once. (every testing)
    i get at-least 100-150 videos daily from my users, so this is really bad. lol, my queue is flooded with stuck videos.
    please help me out..

    • This reply was modified 3 years, 11 months ago by Metal_13.
    Thread Starter Metal_13

    (@metal_13)

    any news about this?..

    Plugin Author Kyle Gilman

    (@kylegilman)

    Can you enable WordPress error logging and let me know what errors show up in the log?

    Thread Starter Metal_13

    (@metal_13)

    my queue got so full that it reset it self.. lol.
    but it’s going to hard tracking those 1000+ files though.

    can you please tell me what meta to check if the media is converted or not? assuming that’s how you check them.
    im only using “Replace original with720p” in settings.

    • This reply was modified 3 years, 11 months ago by Metal_13.
    Plugin Author Kyle Gilman

    (@kylegilman)

    I don’t understand the problem. You can’t add videos to the queue or the videos don’t encode? Can you please turn on WordPress error logging and tell me if there are any errors?

    Thread Starter Metal_13

    (@metal_13)

    the stuck queue problem fixed it self. not sure how. its working now. but my problem now is those stuck videos before did not convert and i dont know where they are. so i need the meta key or way to find them.
    the encode all videos button doesnt work for me. i have around 10,000+ videos.

    Plugin Author Kyle Gilman

    (@kylegilman)

    I use a meta key called _kgvid-meta which is an array. When an original video is replaced, the original_replaced key in _kgvid-meta is set to the id of the format you replaced it with. In your case the value would probably be 720 but you can just check if the value is empty, which the unconverted videos will be.

    Thread Starter Metal_13

    (@metal_13)

    i see, ok thanks ill try it out

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘My queue is stuck/bugged out’ is closed to new replies.