• Resolved Sai Praveen

    (@saip1540)


    Hi

    This is a e commerce website and the quantity option no is not getting visible. I tried to change it but still not able to resolve the issue. I am not able to find the proper reason for it.

    How can I fix it.

    Any help will be really appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @saip1540 ,

    Thanks for reaching out!

    I understand that the quantity selector value is not being displayed on your site, is this correct?

    Checking your site, I see what you mean:

    Typically, this is caused by something conflicting with WooCommerce, and as a first step, I’d suggest performing a full conflict test.

    To test, you’ll first want to change the theme on your site to?Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called?WP Staging.

    Let us know how this goes!

    Hi @saip1540 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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