My products no longer appear what is the solution

  • Resolved mohamedali86

    (@mohamedali86)


    2 years, 5 months ago

    Welcome

    I installed the extension and it was working fine until September 21, the views started to decrease very much on the products after it ranged between 1000 views per day and sometimes more until it became only 45 views on this day and then from September 22nd the products no longer appear again.

    This is despite the fact that my products are graphic designs that do not have a global identification number GTIN and from the beginning, I could not enter a number, and yet it was showing up and was making some sales, but since September 22nd it no longer appears.
    What is the problem and how is the solution?

    Thanks

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  • Hi there @mohamedali86 ??

    What is the problem and how is the solution?

    In order for us to have a better look at your site, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.? Once you’ve done that, paste it here in your response.

    Additionally, could you also provide us with the fatal error logs (if any) under WooCommerce > Status > Logs.

Viewing 1 replies (of 1 total)
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