My preferred woocommerce plugin for stripe, and incredible service
-
Best plugin for Stripe Woocommerce and amazing service!
I’ve had this plugin on my live site for many months working well without any issues alongside another similar plugin for Stripe. Up until today, I thought I needed both to offer certain payment options that I preferred from each.
Today, in my test site, when I updated this plugin to the latest version, it threw an error.
I submitted a support ticket for the error, without really expecting there would be any resolution (at least for a few weeks or more), and restored my test site from a backup made before this update.
Within 5 minutes (yes, exactly 5 minutes), the developer replied to explain the likely cause (conflict with another Stripe plugin) and a temporary solution (how to disable the other plugin from the file system so that I could get back into my admin dashboard). What impressed me more was that he offered to develop a software patch to fix the problem, and then started working on it immediately. The patch was available in less than an hour from me submitting the ticket. Wow!!
When I later explained that I had installed the other plugin because I preferred its credit card form, the developer told me that this plugin has the option to set it to display the exact same cc form (the “Stripe form” option), which by the way, happens to look a little tidier than the almost identical form from the other plugin (this one has right-justified credit card icons instead of left-justified, and it doesn’t have so many unnecessary/uncommon cc icons as to wrap onto the next line on a mobile screen).
***Edit**
The settings page has a nice one-click Stripe setup button, which shows a form to enter your Stripe username and password to authorize it to connect to your Stripe account. I don’t remember seeing this before the update.
- The topic ‘My preferred woocommerce plugin for stripe, and incredible service’ is closed to new replies.