My plugin’s statistics have stopped working. How can I fix it?

I published a WordPress plugin, and suddenly my [Active Versions] stats stopped working. 100% [active versions] are shown as 1.0, but that’s not correct. Here is the screenshot

I installed version 2.0.5 of the plugin on my website, so it can’t be that 100% of the active versions are 1.0. Screenshot

I’ve waited for 1 week, and it’s still the same.

I emailed the support, and now it’s been 10 days, but they haven’t replied. What can I do to fix this [active version] issue? Also, because of this issue, I’m not sure if the [Active Installations] are still being tracked correctly for my plugin or not.

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