My own text constantly presented as “comment”

  • Resolved mywordpress2017

    (@mywordpress2017)


    7 years, 7 months ago

    Whenever I add an internal link to a post of mine, I get notification of a new comment (even in red as if it was a bad one).

    That is very irritating.

    I have removed “protect logged-in users” but that did not solve the problem.

    Please advise

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    Disable the following options in WordPress Admin Page —> Settings —> Antispam by CleanTalk —> Advanced settings:

    1. set the option “Don’t check trusted user’s comments” to “Yes“
    2. set the option “Check all post data” to “No“

    Then press the button “Save Changes”.

    Did it help? Write back anytime.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

    Thread Starter mywordpress2017

    (@mywordpress2017)

    Thank you for the quick reply!

    Both options are already activated but I still get the notices.

    I have also manually whitelisted my IP.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.

    In this case, please, copy-paste your question about CleanTalk account and service here:
    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

    Or use our contacts listed on this page:
    https://cleantalk.org/help/deletion-from-public-page

    Sorry for the inconveniences.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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