My name changed to Anonymous64

  • Resolved qnkov

    (@qnkov)


    7 months, 2 weeks ago

    Hi there. For some reason, as administrator, my name changed to Anonymous64 and i cannot fix it. No avatar too, like i’m pure anonymous, but i’ve disabled that option everywhere, only logged in users. I’ve cleared browser’s cache, i’ve cleared prefixs inside the wise chat settings, i’ve added nickname or usernmae to show in chat, i’ve disable the plugin and enable, i’ve logged out/in from the site, but it’s still the Anonymous64 username for me. I belive everything happened when i’ve asked someone with previlegies to BAN, to do it on my test account, which shares the same IP, after i’ve unban myself i’ve notice that my username isn’t the same. I don’t know if i incidently added option which hide my real username and i didn’t saw such option. Can you tell me what happened and how to fix it? I’m using Ultimate Member plugin too. Should i just reinstall the plugin? Thanks.

    • This topic was modified 7 months, 2 weeks ago by qnkov.
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  • Thread Starter qnkov

    (@qnkov)

    I’ve notice that in phpadmin -> wp_wise_chat_users , ?Anonymous are being generated. I’ve got like 10 on my IP adress. Maybe there is conflict happening. I belive i’ve disable everything related to ?Anonymous, so they wont read, write and etc. Is that normal for the plugin? And can we disable those generated ?Anonymous in tables.

    Plugin Author Marcin

    (@marcinlawrowski)

    Hello,

    Wise Chat turns your account into Anonymous after you log out of WordPress. So if you are no longer logged in in WordPress you are no longer logged in in Wise Chat. Most likely you logged out of your admin account and saw that Anonymous name.

    For the multiple anonymous accounts on a single IP, it is very likely you tested the chat multiple times on different browsers / devices and this resulted in multiple new anonymous accounts

    Best regards
    Marcin

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