• Resolved eldigitals

    (@eldigitals)


    Dear all,

    please help me here:

    On my front page, the menu bar/links stops working. But works on other pages.
    What is the problem and how can i solve it.

    my website: https://www.kk-property.com

    Appreciate any support.

    Regards
    Jblancx

Viewing 15 replies - 1 through 15 (of 18 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    It works for me on other pages. Can you explain the problem in more detail?

    Thread Starter eldigitals

    (@eldigitals)

    meson other pages yes. But on my laptop the frontage (home page) menu does not work.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Oh. It works on the Homepage as well. Have you cleared your browser’s cache?

    Thread Starter eldigitals

    (@eldigitals)

    Andrew,

    yes i did that. But still does not work on my laptop (Mac) this recently happened yesterday all of a sudden. On my mobile device it works perfectly. Dont know what the issue here is.

    I cannot click on the menu and the links not working only on the frontage. if you notice the frontage menu text fontsize is different from the other pages menu text fontsize.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Looks the same to me. Try using another browser to rule out any browser addons.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Okay I just resized my browser to a small desktop and I see the problem.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    The issue is caused by your ‘cherry-shortcodes’ plugin. Did that come with your theme? Can you retrieve support from your theme author?

    Thread Starter eldigitals

    (@eldigitals)

    Hello Andrew,

    Thank you.

    i noticed that on Google Chrome the menu text fonts are the same throughout all pages. but the front page menu still does not click. i use Safari which also has the problem on my laptop. Cant explain why????

    Anyways,

    I also have an issue, my logo displays in the center with the telefon number text to the left. once i view on mac desktop large screen, the logo goes to the left and the website looks awkward. I want the logo to remain in the middle on all screen sizes.

    can you help me with that?

    Regards

    Thread Starter eldigitals

    (@eldigitals)

    Yes Andrew, you are right, it is caused by the cherry shortcode plugin.once i deactivated it, the font page menu was working. i needed to reactivate it because my website then looks distorted. I have written now to cherry framework for help.

    What bothers me though, is that it appears to work on your side with larger screen and on smaller desktop/laptop screen it does not.

    I also have an issue, my logo displays in the center with the telefon number text to the left. once i view on mac desktop large screen, the logo goes to the left and the website looks awkward. I want the logo to remain in the middle on all screen sizes.

    can you help me with that?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Is there no way to contact your theme author for support? Your theme uses a mixture of JavaScript and CSS to style the logo. Changing the theme design is going to require knowledge of the theme.

    Thread Starter eldigitals

    (@eldigitals)

    i thought one can use media queries to set the position of the logo on all media devices.
    is that possible? the only issue here is when i view the website on Mac Desktop, the logo appears far left. When i view on MacBook Air laptop the logo appears center (directly above the menu) and this is the position i want for Mac Desktop.

    How do i go about this?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You can try it to see what I mean. There will be whitespace above your header because of the use of JavaScript on your header image.

    Thread Starter eldigitals

    (@eldigitals)

    yes but can you write the media query code here for logo center position on large screens?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    The issue is not a CSS one, it’s a JavaScript problem caused by scripts in your theme.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I did already try the CSS to centre your image. The result of the CSS caused your header to be taller than it is normally. That’s what I mean by there being a JS problem. Did you know the header does this?

Viewing 15 replies - 1 through 15 (of 18 total)
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