My jetpack stats are gone

  • alinaangel

    (@alinaangel)


    8 years ago

    Hello admins,
    I have a website https://whatsappstatusbay.com and I’ve installed jetpack on it. Today I cloned this website and create a new website https://finewhatsappstatus.com
    After cloning when I install jetpack in clone website and connect it with wordpress and I notice that my original site stats are showing in new website but when I check my old website, my stats of original site were gone. Can you help me to recover old website stats and refresh the new website stats as well to zero?
    Thanx

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    That can indeed happen when you clone a site and its settings, including its Jetpack settings.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    Thread Starter alinaangel

    (@alinaangel)

    Thank you sir for your support. I’ve disconnect jetpack and reconnect. it worked but i’ve found a new problem on my site. Now my all stats of whatsappstatusbay.com are back but they are not updating. My site is getting almost 3 to 4 thousands views daily but in jetpack stats it only shows 21 views and not updating at all. plz can u have a look at this problem?
    Thanx

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I see you’re using a plugin to minify and concatenate all JavaScript on your site. Could you try to deactivate this for a bit, and let me know if it helps?

Viewing 3 replies - 1 through 3 (of 3 total)
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