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alfawad86
(@alfawad86)

5 months, 2 weeks ago

Here is the report from status of plugin. please help me to solve this issue.

` WordPress Environment WordPress address (URL): https://endlesswelfarefoundation.org Site address (URL): https://endlesswelfarefoundation.org WC Version: 8.9.3 REST API Version: ? 8.9.3 Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 8.0.37-cll-lve Max Upload Size: 2 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 8.9.3 WC Database Prefix: wp_ Total Database Size: 35.00MB Database Data Size: 31.47MB Database Index Size: 3.53MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_aioseo_blc_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_aioseo_blc_link_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_aioseo_blc_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_aioseo_blc_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_aioseo_blc_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wp_aioseo_crawl_cleanup_blocked_args: Data: 0.02MB + Index: 0.03MB + Engine 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Index: 0.00MB + Engine InnoDB wp_give_sequential_ordering: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_give_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_give_subscriptionmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_give_subscriptions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ngg_pictures: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 7.05MB + Index: 0.09MB + Engine InnoDB wp_postmeta: Data: 14.34MB + Index: 0.45MB + Engine InnoDB wp_posts: Data: 7.45MB + Index: 0.25MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_admin_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_image_overlays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_point_labels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB Post Type Counts attachment: 202 blockslider: 1 custom_css: 2 customize_changeset: 5 display_type: 7 e-landing-page: 1 efbl_skins: 4 elementor_library: 1 flamingo_contact: 3 flamingo_inbound: 4 give_forms: 1 give_payment: 1 mif_skins: 2 ml-slide: 16 ml-slider: 2 nav_menu_item: 80 ngg_gallery: 1 option-tree: 1 page: 89 post: 9 post_causes: 11 post_documents: 7 post_events: 12 post_gallery: 4 post_pledges: 1 post_projects: 8 post_sliders: 9 post_staff: 18 post_testimonial: 3 product: 23 product_variation: 4 revision: 626 shop_order_placehold: 5 wp_font_face: 33 wp_font_family: 12 wp_global_styles: 1 wp_navigation: 1 wp_template: 2 wpcf7_contact_form: 2 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (16) Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.3.2 PayFast Payment Gateway (Checkout Block Support): by PayFast Tech – 2.0 PayFast Payment Utility: by APPS-PayFast Dev Team – 1.0.0 Broken Link Checker by AIOSEO: by All in One SEO Team – 1.2.1 Charity ToolsKit: by WPlook Studio – 3.1 Contact Form 7: by Takayuki Miyoshi – 5.9.5 Country & Phone Field Contact Form 7: by Narinder Singh Bisht – 2.4.9 Elementor: by Elementor.com – 3.21.8 EmbedPress: by WPDeveloper – 4.0.2 Essential Addons for Elementor: by WPDeveloper – 5.9.24 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.27.0 OptinMonster: by OptinMonster Popup Builder Team – 2.16.2 Royal Elementor Addons: by WP Royal – 1.3.977 UpdraftPlus – Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.24.3 WooCommerce: by Automattic – 8.9.3 Yoast SEO: by Team Yoast – 22.8 Inactive Plugins (0) Must Use Plugins (1) Elementor Safe Mode: by Elementor.com – 1.0.0 Settings API Enabled: – Force SSL: – Currency: PKR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 8 KB WC Pages Shop base: #10 – /shop/ Cart: #11 – /cart/ Checkout: #12 – /checkout/ My account: #13 – /my-account/ Terms and conditions: ? Page not set Theme Name: Charity Child Theme Version: 2.0.0 Author URL: https://wplook.com/ Child Theme: ? Parent Theme Name: Charity WPL Parent Theme Version: 3.2 Parent Theme Author URL: https://wplook.com/ WooCommerce Support: ? Templates Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: /home/endless1/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/cart.php /home/endless1/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/mini-cart.php /home/endless1/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/error.php version 3.9.0 is out of date. The core version is 8.6.0 /home/endless1/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/notice.php version 3.9.0 is out of date. The core version is 8.6.0 /home/endless1/public_html/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/success.php version 3.9.0 is out of date. The core version is 8.6.0 Outdated Templates: ? <pre class=”wp-block-code”><code> Learn how to update</code></pre> Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings async-product-editor-category-field launch-your-store Daily Cron: ? Next scheduled: 2024-06-12 19:12:12 +05:00 Options: ? Notes: 81 Onboarding: – Action Scheduler Complete: 70 Oldest: 2024-05-12 22:43:04 +0000 Newest: 2024-06-12 15:57:42 +0000 Failed: 24 Oldest: 2024-01-21 08:06:28 +0000 Newest: 2024-06-07 06:02:11 +0000 Pending: 3 Oldest: 2024-06-12 15:58:48 +0000 Newest: 2024-06-13 06:49:12 +0000 Status report information Generated at: 2024-06-12 20:58:08 +05:00 `

Viewing 1 replies (of 1 total)

Plugin Support ckadenge (woo-hc)
(@ckadenge)

5 months, 2 weeks ago

Hi there @alfawad86,

Thanks for reaching out. I’d be happy to help you troubleshoot the issue.

I understand you’re facing issues with your payment gateways not showing on checkout. Just to have a clear understanding, were they showing before or is this a new site?

As a first step to troubleshoot the issue, please try running a conflict test by switching over to a default theme like Storefront and only have WooCommerce as the active plugin. You may find detailed steps to running a conflict test here.

Please be sure to make a full site bakcup before proceeding with the conflict test.

Viewing 1 replies (of 1 total)

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