• Resolved berternie

    (@berternie)


    For many months now I have enjoyed the Greenshift plugin. I have two sites that are using the incredible versatility to create very lightweight and responsive websites.

    However they occasionaly cause my webhosts server to throw a fit due to ‘too much requests’ when I am on the backend making the usual edits. Some typing, change an image titel tag etc. Seemingly innocuous stuff.

    That word occassionaly is the baffling part I have had so many problems where these requests trigger a security setting my hosts have and it boots me out of the backend for ten minutes. Sometimes the front end has gone down too.

    Now to keep it short. I have created a few ‘template’ pages for my artist website which have every little setting just perfect. I copy these blocks and paste them into a page which I want to update. I paste them below the current content and go through the tedious process of copy/pasting the content (usually just text) into the newer blocks. So essentially I am just updating the styling of a page.

    I have done this a hundred times. But every now and again the Greenshift plugin upsets the server. And I am left to conatct the host and try and get it fixed. This has happened so many times. Each time they recommend some little thing. But because the problem is so random it’s hard to tell if it works.

    An example of a ‘perfect’ page which has been updated is
    https://berternie.com/abstract-paintings/the-king-is-a-fink/

    An example of a page that needs an update.
    https://berternie.com/abstract-paintings/explosion-in-a-lolly-shop/

    That page just needed the content updated. Copy and pasted the template blocks in and after a few minutes when I got the ‘The story behind…’ bit realised I needed to correct the grammer in a text editor. So I spent maybe ten minutes using that. Copied and pasted the text in and because my grammer text editor doesn’t copy the formatting I had to intoduce the line breaks into the ‘advanced text’ block. When I was done with that I hit the update for the page. And then as per every other time. Very little happens. After several minutes I get an update like… ‘updating failed. You are probably offline’. I am not offline it’s just the hosts security settings booted me ou. Like the many other times.

    Then the support dance starts. You spend an hour on chat explaining and a ticket is raised. Each time they fail to explain with anything specific. Just blame Greenshift.

    So here I am. I hope to have the server log files and settings soon.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpsoul

    (@wpsoul)

    It depends on how often you use dynamic features, also some other plugins can make infinite loop for requests.

    First thing which you can try – Greenshift settings-Css management-enable saving inline in block

    Thread Starter berternie

    (@berternie)

    Tried the CSS setting. All it did was break the CSS loading.

    However I have further insight. Your button block will freeze my backend EVERY time if I I update the page after changing a setting (Specifically the secondary label).

    Plugin Author wpsoul

    (@wpsoul)

    Unfortunately your description doesn’t help to reproduce. Also nobody reported about such issues. Currently, I am closing, but if you want me to check your site, please, contact with support privately

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘My host doesn’t work well with Greenshift’ is closed to new replies.