My Gallery Images on WC Single Product Page Replicates

  • Hi, today I installed my store site, but unfortunately I ran into an annoying and unwanted problem. The page I have this problem with is on the single product page. It seems that the gallery thumbnails appear twice. It show correct size and position on the left of the main image but shows up again (unwanted) on the left with really large thumbnails (if you can call it that). The headline product name text is also pushed down below the large Gallery Images. However I want to get details on how to get rid of this annoying problem. I attached 2 screenshots so that you can see what I mean.

    Screen1 (The problem): https://www.screencast.com/t/7V603iXHP
    Screen2 (The solution): https://www.screencast.com/t/wdAOfx609QM

    My site is: https://thefrater.com and the page where the problem appear is: https://thefrater.com/product/angelica/ (and for all the other single products of course).

    To let you know I use The Shopkeeper Theme, but I don’t know if that cause the problem, so therefore I decided to post the issue here at this forum,

    I’ll appreciate very much if someone can help me out…

    Thank you in advance.

    Kind Regards
    Andy Hawkins

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter andy-hawkins

    (@andy-hawkins)

    Hi again

    Hope that anyone can take a look into this as soon as possible…

    Andy

    Hi Andy,

    Well it seems indeed that your product thumbnails are loaded twice. Looking at the source code, ‘product_thumbnails’ is in the DOM twice – the second instance being the faulty one.

    Somewhere in your theme code it’s being called/implemented twice…

    Thread Starter andy-hawkins

    (@andy-hawkins)

    Tomzorz, yeah I know that. Tried to deactivate plugins, deepdived into settings but no success. I also thought of doing it through some CSS and “Display None” property but that is not actually the way I want it. However, it is not easy to detect the class or ID even if I use Firebug… maybe it affects all thumbnails… also the small ones on the left… I don’t know how to solve this annoying and distracting issue right now…

    Yeah, I believe it doesn’t have anything to do with plugins or theme settings, css won’t solve it either.
    It’s really in the theme code, I’d guess it would be somewhere in the single-product.php that is used by your theme, or at least start looking there. Are you familiar with it?

    I noticed there’s also a javascript error on the page preventing the image zoom functionality etc, probably also caused by the duplicate thumbnails.

    Thread Starter andy-hawkins

    (@andy-hawkins)

    I am not a professional about it… editing php code I mean, but I think that I can figure it out… Or maybe replace the template with the most recent version.

    Hi Andy. Did you ever get it figured out? I am having the same issue with the shopkeer theme.
    TIA

Viewing 6 replies - 1 through 6 (of 6 total)
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