my entire website in the trash

my experience means nothing, the score of this plugin is very good, but despite that, I want to leave my experience. I used it twice on different days, the first time all good, the second time a few moments ago was a resounding disaster, when I go to the url to retrieve the web page, I get the message, “restore failed, I posted this result you see on the screen on the forum. In less than two minutes my entire website was gone. I will say no more.`