my contacts synced automatically cant resync again in creative mail

Hi there @muanstore! Feel free to check out https://www.creativemail.com/plans for specific information on pricing and plans, but if you’d like to provide us with the email address used to create the account we’d be happy to take a look into it to provide you with a more specific answer, directly!

Thank you for reaching out and for using Creative Mail!

yes please! [email protected] because i know about the plans. My question has more to do with the syncing. Like how did it choose to sync 211 and if i were to get a plan how would i sync the rest? because there is no button for syncing only importing from txt files or csv

Thanks for that, @muanstore, and we’ll definitely take a look. We’ve opened support case 27791984 for you and you should have one of our awesome technicians ready to help out in your inbox!

Feel free to reach back out to us if there’s anything else you need!

Hello! what inbox is this because i have not got anything in my email. Is there a special inbox?

Hi @muanstore! It looks like this email was sent yesterday at 2:08 PM to [email protected]. We can resend the email, hopefully that helps!

Thanks for reaching back out to us.

I have same problem. More than 700 contacts on my WP site but only 199 carried over to Creative Mail. Please help

Hi @kelleylindsley! Our current contacts import will only carry over 250 subscribed contacts at a time. Of the 250 available to be imported, it may be that only 199 were actually “subscribed” to receive email notices.

We are working on improvements to allow for larger contact imports, but as of now you would need to export your contacts (if more than 250) and import them into the Creative Mail contacts section.

Thanks!