• Resolved rgstrdb

    (@chtsrl)


    Need your help.

    I am upgrated to google reCAPTCHA v3 at 2 of my sites. one works perfectly the other sites contact form 7 stops working soon after I enable the reCAPTCHA v3 in WordPress – Contact – Integration
    Any solution?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Same issue here, something with the recaptcha, if i disable it works

    getting this error in the inspector

    grecaptcha is not defined at HTMLDocument.

    Thread Starter rgstrdb

    (@chtsrl)

    Here is the secreenshot of my plugin list.
    My theme is: Wikb by https://themeforest.net/item/wikb-knowledgebase-help-desk-wp-theme/24095122

    Thread Starter rgstrdb

    (@chtsrl)

    Thread Starter rgstrdb

    (@chtsrl)

    Btw thank you for all your effort for contact form 7. It’s a great plugin!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Site Kit by Google, WooCommerce and WP Mail SMTP, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter rgstrdb

    (@chtsrl)

    I did deactive all plugins you mentioned. Cleared all site cache data and tried again. Belov js error appears in inspector.

    jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1
    index.js?ver=5.8.1:1 Uncaught TypeError: Cannot read properties of undefined (reading 'then')
    at index.js?ver=5.8.1:1:1495
    at index.js?ver=5.8.1:1:7223
    at index.js?ver=5.8.1:1:894
    at index.js?ver=5.8.1:1:8223
    at index.js?ver=5.8.1:1:894
    at n (index.js?ver=5.8.1:1:1708)
    at Object.m as init
    at index.js?ver=5.8.1:1:12527
    at NodeList.forEach ()
    at HTMLDocument. (index.js?ver=5.8.1:1:12508)
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    n @ index.js?ver=5.8.1:1
    m @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    index.js?ver=5.8.1:1 Uncaught TypeError: Cannot read properties of undefined (reading 'then')
    at index.js?ver=5.8.1:1:1495
    at index.js?ver=5.8.1:1:7223
    at index.js?ver=5.8.1:1:894
    at index.js?ver=5.8.1:1:8223
    at index.js?ver=5.8.1:1:894
    at n (index.js?ver=5.8.1:1:1708)
    at Object.p as reset
    at HTMLFormElement. (index.js?ver=5.8.1:1:11475)
    at index.js?ver=5.8.1:1:11426
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    n @ index.js?ver=5.8.1:1
    p @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    load (async)
    m @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    index.js?ver=5.8.1:1 TypeError: Cannot read properties of undefined (reading 'then')
    at index.js?ver=5.8.1:1:1495
    at index.js?ver=5.8.1:1:7223
    at index.js?ver=5.8.1:1:894
    at index.js?ver=5.8.1:1:8223
    at index.js?ver=5.8.1:1:894
    at n (index.js?ver=5.8.1:1:1708)
    at l (index.js?ver=5.8.1:1:6278)
    at index.js?ver=5.8.1:1:429
    (anonymous) @ index.js?ver=5.8.1:1
    Promise.then (async)
    catch @ recaptcha__en.js:123
    o @ index.js?ver=5.8.1:1
    wpcf7.submit @ index.js?ver=5.8.1:1
    (anonymous) @ index.js?ver=5.8.1:1
    Thread Starter rgstrdb

    (@chtsrl)

    Found the issue. You were right. It is a plugin called ModelTheme Knowledge Base by https://themeforest.net/item/wikb-knowledgebase-help-desk-wp-theme/24095122
    Now it works like brand new Ferrari!!!
    Thank you Takayuki!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘My Contact Form 7 stops not responding right after I enable reCaptcha v3’ is closed to new replies.