My blog domain was suspended through wordpress

  • Hello. Let me start fromt he beginning of the problem. My site can’t upload. Another support forum on wordpress said that my domain has been suspended and that I needed to contact my domain host. I have contacted them. The thing is my domain, although purchased trough another host, is supported and updated through wordpress. Therefore, it was suspended through wordpress. What do I have to do to have it back up????? Why was it suspended in the first place????
    PLEASE HELP!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Therefore, it was suspended through wordpress.

    You may be mistaking WordPress.ORG with WordPress.COM as .ORG doesn’t have anything to do with domain purchases or registrations.

    Try posting at https://en.forums.wordpress.com/forum/support instead.

    This forum here is for self-hosted WordPress.ORG software installations.

    This link explains the differences.

    https://en.support.wordpress.com/com-vs-org/

    Thread Starter Travel Pumps

    (@travel-pumps)

    My blog is self hosted, by Blue Host. What do I have to do????? But my site domain is always updated by wordpress.

    I’ve usted www.remarpro.com for my site for a whole year.

    Thread Starter Travel Pumps

    (@travel-pumps)

    I’ve included below is what appears on my wordpress.com dashboard. I can’t access my www.remarpro.com dashboard because it’s suspended. It says that I have to contact my server registar to get the nameservers changed. The registrar says that WordPress has to do this. I honestly don’t know what I am supposed to do. Can someone please help!

    We just need to setup travelpumps.com with WordPress.com
    We’ve completed the technical setup on our servers to successfully map your domain travelpumps.com to your WordPress.com blog. Now you have to edit the name servers at your registrar to point to us.

    How to Change Your Name Servers

    You can usually change your name servers at your domain registrar’s website, but the process is different for each registrar.

    Please visit your registrar’s website or contact their support team for instructions on how to update your name servers.

    Currently the nameservers for this domain are:

    NS1.SUSPENDED-FOR.SPAM-AND-ABUSE.COM
    NS2.SUSPENDED-FOR.SPAM-AND-ABUSE.COM
    Using the DNS tools provided by your domain registrar, remove any existing nameservers and add the following:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Thread Starter Travel Pumps

    (@travel-pumps)

    It says right here that my domain was registered by Matt from Wordress:
    Registered through: Automattic
    Domain Name: TRAVELPUMPS.COM
    Created on: 26-Mar-12
    Expires on: 26-Mar-14
    Last Updated on: 05-Feb-13

    my domain was registered by Matt from Wordress:
    Registered through: Automattic

    this is a WordPress.COM issue –

    try to contact them at https://en.support.wordpress.com/contact/

Viewing 5 replies - 1 through 5 (of 5 total)
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