My backup won’t restore

  • Resolved dachos233

    (@dachos233)


    4 years ago

    Hello,

    I’m experiencing a problem with my backup, it doesn’t want to restore because of an error, and I don’t know how to fix it. The error that it shows in the Log is this 

    Move /srv/htdocs/wp-content/plugins/jetpack -> /srv/htdocs/wp-content/updraft/plugins-old/jetpack: Failed. Destination Directory UID=149464986, GID=149464986. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
Delete /srv/htdocs/wp-content/plugins/jetpack: Failed. Parent Directory UID=0, GID=149464986. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
Delete /srv/htdocs/wp-content/plugins/layout-grid: Failed. Parent Directory UID=0, GID=149464986. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
Delete /srv/htdocs/wp-content/plugins/akismet: Failed. Parent Directory UID=0, GID=149464986. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
/srv/htdocs/wp-content/upgrade/db03fe78/plugins/akismet/akismet-en_ZA.po -> /srv/htdocs/wp-content/plugins/akismet/akismet-en_ZA.po: Failed. Destination Directory UID=0, GID=0. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
Move /srv/htdocs/wp-content/upgrade/db03fe78/plugins/akismet -> /srv/htdocs/wp-content/plugins/akismet: Failed. Destination Directory UID=0, GID=149464986. Effective/real user IDs of the current process: 149464986/149464986. Effective/real group IDs of the current process: 149464986/149464986.
Error data: (2) /srv/htdocs/wp-content/upgrade/db03fe78/plugins/akismet -> /srv/htdocs/wp-content/plugins/akismet
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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you please send us full copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file and copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

Viewing 1 replies (of 1 total)
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