my address in the form

Excuse me!
It’s an email address, not an address.

Hello @ytonksuket,

Hope everything is going well.

In reference to the above-mentioned inquiry, we would like to tell you that in a recent update, we have added a new feature in which it will add the name and email of the user in the subscription box, (Only if you’ve logged in to your site once).

This feature will save the time of site visitors to enter their details in a subscription box and make the process easier.

Whereas you are seeing your email address because you have logged in to your site and Email Subscribers catch the data from the database and add that into the form labels.

We would request you to consider it as a feature not as an issue.

Also, you can check your site by opening it in incognito mode (the placeholder will be empty).

Hope the above information helps you.

If you have any doubt please let us know.

Thank you!

Hi.
Thank you for your reply.

My email address is already in secret mode.
The client’s website already has the client’s email address in the form.
Even if I look at it on another computer or smartphone, the email address of the client, not me, is entered in the form.

Why is this?

Thank you.

Hi @ytonksuket,

Thanks for your response!

Could you please check if the issue persists after clearing the cache on your site?

If yes, then we might need to debug the issue further with some more information. Could you please contact us on our private support channel here?

Further communication will continue there.

Please mention this thread URL while contacting us.

Let us know if you have any further queries.

Thank you.`

Hi @ytonksuket,

Hope you’re doing great. I wanted to check in with you regarding the issue you had the other day. Was it resolved? Do you need any additional help? I’d be happy to assist you in any case.

Have a great day!