• Resolved localstars

    (@localstars)


    Hello, I am having trouble with my WooCommerce My-Account Page.
    Register Now and Lost Your Password? links are not working…
    It was working fine before, but it stopped working and I can’t figure out why.
    Registration page is a must.
    I am really stuck.
    Your help would be much appreciated.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi there @localstars,

    The form on this page has been customized and is not the standard WooCommerce login form. The theme is either overriding the default template, or the form was customized some other way.

    For instance, the lost password link on the site goes to:

    https://www.accesstolanguage.com/?action=lostpassword

    When it should be:

    https://www.accesstolanguage.com/my-account/lost-password/

    Similarly, with the option enabled for “Allow customers to create an account on the My Account page”, the login form should include a registration column directly on the page, rather than linking to a separate page. See this screenshot as an example.

    I would recommend checking to see how that form and its links were created, whether that is in the Elementor editor or in the theme’s templates.

    You can test the default My Account functionality by adding the [woocommerce_my_account] shortcode to any blank page at WP Admin → Pages → Add New.

    More on those shortcodes here.

    Thread Starter localstars

    (@localstars)

    Thank you so much @tijosh!

    I have deleted all the theme php related to WooCommerce.
    Register Now and Lost Your Password? links are working now :>

    Thank you sooooooo much.

    You have been a great help.
    Much appreciated!

    Kind Regards

    Plugin Support tijosh

    (@tijosh)

    Happy to help, and glad that worked! I’ll mark this topic resolved, but feel free to open a new one if you have another question.

Viewing 3 replies - 1 through 3 (of 3 total)
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