Muted Autoplay Preview not working iOS (pro version)

  • Resolved adampoly

    (@adampoly)


    3 years, 7 months ago

    Bought the pro version. I’m using the Muted AutoPaly preview function, and it works ok on Chrome, FireFox, Chrome on Android but not on Safari with iOS. The Autoplay just doesn’t work on iOS. Anyone else seen this and is there a setting I can change within the plugin to sort this out that makes it work ok with Apple?

    • This topic was modified 3 years, 7 months ago by adampoly.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andre Gagnon

    (@2winfactor)

    Hi There,

    Muted autoplay doesn’t work on iOS devices as of now. This is because iOS devices require special rules since iOS is a super privacy focused browser. While muted autoplay is allowed on iOS, clicking “play” using our player does not work, since the browser requires a direct tap on the video object. We’re working on it to find a solution.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @2winfactor For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    I’ve archived your new Presoplayer topic as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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