Munu on mobile

  • Hi,

    I have a problem with the mobile/tablet menu on ilmiglioreditutti.it. When I’m logged as admin on my website with the smartphone and I make a preview, everything is fine, but for the readers the menu doesn’t work. They can see the 3 line but if they click on them, nothing happens. I didn’t change anything. It’s only 2/3 day that I’m using Zakra

    • This topic was modified 2 years, 9 months ago by sanx73.

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Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @sanx73,

    Thanks for reaching us,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards,
    Zakra Support Team

    Thread Starter sanx73

    (@sanx73)

    Hi Barsha, thank you for your reply.

    I deactivated the plugin and actually yes, there’s a problem with one of them, but I can’t deactivate it, as it is “wp-rocket” and I need it. How can I solve this interaction? Any suggestion for me? Thank you in advance for any help.

    Giovanni

    Hi @sanx73,

    Thanks for reaching us,

    It seems that the issue has occurred from the WP-Rocket plugin, so it would be better if you can use the alternative plugins of WP-Rocket and check if it helps you or not.

    Regards,
    Zakra Support Team

    Thread Starter sanx73

    (@sanx73)

    Hi again, finally I uninstalled Wp-Rocket and now I’m using LiteSpeed Cache.

    The problem still persists, when there wasn’t any cache plugin, the menu worked well, so I think there is an interaction with that cache. Can you suggest me something?

    Hi @sanx73,

    Thanks for reaching us,

    It seems that one of your plugins is not compatible with the cache plugin. Make sure you find the plugin that is not compatible with the cache plugin. Please find the plugin which is not compatible with the cache plugin and you can replace the plugin with another alternative plugin.

    Let me know if this helps you or not and I will get back to you.

    Regards,
    ThemeGrill Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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