Multisite to Single Site

If anyone has a similar problem, it turns out that I was migrating from a very old multisite with the legacy file structure. All I needed to do after using this plugin was manually migrate the media files from the old site (/wp-content/blogs.dir/{num}/, where {num} is the number of the subsite) to the new single site uploads folder.

Hello Chris,

Thank you for using the plugin and for reporting this issue. We are unable to reproduce this issue on our end. Would it be possible for you to share the WPRIME package that is exported from the multisite?

If this is OK for you – please upload this package to Google Drive and share us the link to download this via official contact form. This would greatly help us understand why it won’t migrate images and there are blank entries in the media library.

If you cannot share package, any debugging logs would help. You can check this tutorial on what logs to provide to tech support. It would be great if you could provide logs from the export process and the restore process. Please send all logs to our contact form because these contain sensitive information.

Cheers,

Emerson

Hello Chris,

I see that you updated your post and that you mention migrating from a legacy multisite file structure. Please give us time to review this one in our end to see if its reproducible. We will update later.

Cheers,

Emerson

Hi Chris,

Thanks again for this tip. We tried to test this on a legacy multisite server as follows:

• Activate Astra theme in subsite.
• Create a demo site using Starter Templates.
• Add test images with all legacy multisite image URL combinations.
• Check if site images and media libraries are set.
• Migrate that subsite to single site.

Results: It was able to migrate images from the multisite subsite (blog ID 895) in the following paths (using legacy multisite URLs) FROM :

https://legacymultisite.tld/my-subsite/files/2023/02/test3-1024x585.jpg

https://legacymultisite.tld/my-subsite/files/2023/02/test2.jpg

https://legacymultisite.tld/my-subsite/wp-content/blogs.dir/895/files/2023/02/test4.jpeg

https://legacymultisite.tld/wp-content/blogs.dir/895/files/2023/02/test5.jpg

TO single site:

https://singlesite.tld/wp-content/uploads/2023/02/test3-1024x585.jpg

https://singlesite.tld/wp-content/uploads/2023/02/test2.jpg

https://singlesite.tld/wp-content/uploads/2023/02/test4.jpeg

https://singlesite.tld/wp-content/uploads/2023/02/test5.jpg

The images were migrated successfully (without manual copying of images) from the multisite to single site (using Prime Mover complete export package).

In your case – you don’t see any images after migrating from legacy multisite to single site. I suspect your old legacy multisite might be using a different or highly customized configuration that is not yet tested with Prime Mover.

If you could provide us your legacy multisite site information using the procedure below, that would be helpful so we could reproduce your setup:

• Login to your source legacy multisite.
• Go to Network admin.
• Go to Prime Mover -> Advanced.
• Scroll down to the bottom.
• Click “Export site info” button. Zip this one.
• Login to your subsite admin dashboard. (this is the subsite that you have exported)
• Go to Tools -> Site Health -> Click “Info” tab.
• Click “Copy site info to clipboard“.
• Paste this to text editor (e.g.) , save and then zip also.
• Send both log result to tech support via our official contact form. Please don’t paste here because that log contains sensitive information.

We will analyze your site info and how it could result to no images being restored at single site.

For now – your suggested workaround should work for affected sites, closing.

Thanks for your prompt and thorough reply. The log and site-info file have been submitted to your contact form as requested.