Multisite subdomain not found

  • Resolved Stingraynut

    (@stingraynut)


    12 years ago

    I am installing Multisite on 2 new domains – so they are clean blank, brand new installs and when I create a subdomain it shows in the list of sites but I get all these error messages in firefox. Not found - problem loading - the page isn't redirecting properly.
    I have searched the net and this forum and read for hours over 3 days, obviously I’ve got something wrong somewhere.
    Here is one of the sites –
    Domain is https://foremansbankruptcydebtadvice.com.au/
    Subdomain https://test1.foremansbankruptcydebtadvice.com.au/
    The ‘Edit Site’ page opens correctly but links to ‘dashboard’ and ‘view site’ give the error message `Server not found
    Firefox can’t find the server at test1.foremansbankruptcydebtadvice.com.au.`

    I checked and my server allows wildcards- I also have several subdomains running on single WP sites with the same company where I have a reseller account.
    Here’s the wildcard info –
    *.foremansbankruptcydebtadvice.com.au in home/public_html

    I have re copied Wp-Config and .htaccess several times, trying various suggestions.
    Here’s the .htaccess

    # BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
RewriteRule . index.php [L]
# END WordPress

    Here’s the wp-config

    /* Multisite */
define('WP_ALLOW_MULTISITE', true);
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', true);
define('DOMAIN_CURRENT_SITE', 'foremansbankruptcydebtadvice.com.au');
define('PATH_CURRENT_SITE', '/');
define('SITE_ID_CURRENT_SITE', 1);
define('BLOG_ID_CURRENT_SITE', 1);
define( 'SUNRISE', 'on' );

    /* That’s all, stop editing! Happy blogging. */

    I have blog.dir in the wp-content folder and wp-content is in public_html

    I refresh the PC running windows 7 using ctrl+F5 and a couple of times I have used CCleaner to clear out all caches

    The URL’s that show ‘server not found’ are correct.
    I hope someone can see whatever I’ve done wrong !
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    It’s not a WordPress issue.

    You didn’t set up wildcard subdomains on your DNS correctly. Go ask your host how to do that if you don’t know how.

    Thread Starter Stingraynut

    (@stingraynut)

    Thanks Ipstenu – I have watched a few video tutorials and I HAVE set up the wildcard correctly, at least from my end.
    as per my post above
    Here’s the wildcard info –
    *.foremansbankruptcydebtadvice.com.au in home/public_html

    I will contact support
    Rob

    Thread Starter Stingraynut

    (@stingraynut)

    I have found the problem.
    My Modem was blocking the test subdomains.

    I switched it off and back on and could access test1 – so I went to the second website where I’m installing a multisite and that test subdomain still showed the error. Very weird, having just reset the modem, anyway I switched the modem off/on again and then I could access the test subdomain.

    I have created subdomains before without this problem.

    I have made a note –
    If things don’t work, reset modem, if still no go, delete browsing history and reset modem, last resort run CCleaner and reset modem.
    That ensures all caches are cleared.

    It was a frustrating error because the more I read and watched, I could see I had done everything correctly.

    I suppose this is really the very first thing we should all do when there are unexplained problems with computers/internet – switch off and start again! It’s so basic ??
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
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