Hello @frenestetik
We are sorry for the inconvenience caused. Would you please go to the Loginizer Dashboard and look for Your IP displayed there? Once you find that compare that IP with https://whatismyipaddress.com/
If the IP at this URL is different then what you see on Loginizer then in the same row as your IP you will find an option named Method, in that set the Method to HTTP_X_FORWARDED_FOR and then save it and then again compare the IP’s
Do let us know if you still face any issue.
Regards,
Loginizer Team