Multisite installation in subfolder on Bluehost – superadmin 404 error

Hi Mika,

I’ve just check the database as per your blog and I am a SuperAdmin.

Thanks,
Ivana

Can you screenshot what you’re seeing?

Hi Mika,

How do I place screenshot in response block?

Links fo snapshots:
https://jazzwabit.com/images/Screenshot%202013-10-21%2013.27-topLeft.png
https://jazzwabit.com/images/Screenshot%202013-10-21%2013.27.png

Thanks
Ivana

You link to it, just like you did. (You don’t need to sign your posts, BTW, we can see your name on the left there ?? )

Can you get to wp-admin/network?

Are you absolutely sure you turned Multisite back on?

Hi Mika,

These are the steps I performed:

1) ftp wordpress 3.6.1 to the subfolder under the root directory
2) through cpanel create database and super admin user
3) set up wp-config.php file: DB_NAME, DB_USER, DB_PASSWORD, Authentication Unique Keys and Salts, table_prefix
4) DID NOT run the install script from subdirectory (last time I did that database links were screwed up and 404 page now found error was showing)
5) copy index.php to the root directory
6) create .htaccess file as per bluehost instructions at the bottom of this link https://my.bluehost.com/cgi/help/347
7) run the install script from the root directory
8) clear browser cash
9) update wp-config.php with define WP_ALLOW_MULTISITE
10) install a network through Administration> Tools> Network Setup : Sub-directories selected
11) enable the network: update wp-config.php file in subdirectory and .htaccess file in root directory as per wordpress screen

Have a feeling that I am missing some little crucial step along the way….

How do I turn multisite back on?

Thanks

9) update wp-config.php with define WP_ALLOW_MULTISITE
10) install a network through Administration> Tools> Network Setup : Sub-directories selected

In between 9 and 10 is the part where you copy the rest of the define files in, change the .htaccess, and log out and back in. You did that,r ight?

Hi Mika,

I forgot what I did and I start fresh install from scratch. Below are the steps. This time, after enabling multisites I came to White Screen of Death. I was unlucky with bluehost support this time. Support fellow knew less than me.

1) ftp wordpress 3.6.1 to the subfolder under the root directory
2) through cpanel create database and super admin user
3) set up wp-config.php file: DB_NAME, DB_USER, DB_PASSWORD, Authentication Unique Keys and Salts, table_prefix, WP_DEBUG to true
4) DID NOT run the install script from subdirectory (last time I did that database links were screwed up and 404 page now found error was showing)
5) copy index.php to the root directory
6) create .htaccess file as per bluehost instructions at the bottom of this link https://my.bluehost.com/cgi/help/347 and place to the rooth directory
7) run the install script from the root directory
8) clear browser cash
9) update wp-config.php with define WP_ALLOW_MULTISITE
10) clear browser cash, log out and log in to wp-admin
11) install a network through Administration> Tools> Network Setup : Sub-directories selected
12) log out, clear browser cash, log in to wp-admin
13) enable the network: update wp-config.php file in subdirectory and .htaccess file in root directory as per wordpress screen

Thanks

Are you on shared hosting? It’s POSSIBLE BlueHost is preventing Multisite from running on Shared.

Hi Mika,

Answer from BlueHost tech support is that they do not prevent me from running multisite on the shared host.

I just did another fresh install to make sure I recorded the steps correctly. At the end, after installing the network The jazzwabit.com gives me the white page of terror and jazzwabit.com/wp-admin lets me in, but it is a single site. “Tools” do not have “Network” as the forth option on the list any longer. “Visit Site” from dashboard also gives me the white page of terror.

When I changed in .htaccess
from
RewriteBase /
to
RewriteBase /subfolder/
White page of terror is till there and I’m not able to access wp-admin. My feeling is that the WordPress script for .htaccess update for multisite is not set properly for running multisite from subdirectory. Don’t know if wp-config updates have anything to do with this
—-define(‘PATH_CURRENT_SITE’, ‘/’); —- change ‘/’ to ‘/subfolder/?

I’ve check the database and it has all extra tables for multisite.

Below are the steps I did.

1) ftp wordpress 3.6.1 to the subfolder under the root directory
2) through cpanel create database and super admin user
3) set up wp-config.php file: DB_NAME, DB_USER, DB_PASSWORD, Authentication Unique Keys and Salts, table_prefix, WP_DEBUG to true
4) DID NOT run the install script from subdirectory (last time I did that database links were screwed up and 404 page now found error was showing)
5) copy index.php to the root directory
6) create .htaccess file as per bluehost instructions at the bottom of this link https://my.bluehost.com/cgi/help/347 and place to the rooth directory
7) clear browser cash
8) run the install script from the root directory
9) Log in > Log out
9) update wp-config.php with define WP_ALLOW_MULTISITE
10) clear browser cash, log out and log in to wp-admin
11) install a network through Administration> Tools> Network Setup : Sub-directories selected
12) enable the network: update wp-config.php file in subdirectory and .htaccess file in root directory as per wordpress screen
13) log out, clear browser cash, log in to wp-admin

Thanks

At the end, after installing the network The jazzwabit.com gives me the white page of terror and jazzwabit.com/wp-admin lets me in, but it is a single site

Wait a second…. Did you delete the default themes?

Honestly you’re doing things in a way that SOUNDS right, but at this point, if you can’t make it work, you may need to hire someone to do it for you.

Hi Mika,

I have not deleted anything. There are 6 install attempts in 6 separate subfolders and I’m able to check all of the database. Default theme has not being changed or any plugin added or activated. Everything is at the default setup of wordpress 3.6.1.

What I wonder is if anyone else installed wordpress multisite in subfolder successfully? If yes, how did they modified the .htaccess file after the mutisite enable script from wordpress overwrite the .htaccess file for single wordpress site?

Error log gives me
“Failed opening required ‘./wp-blog-header.php'”…
“/home7/jazzwabi/public_html/index.php on line 17”

When I update index.php on the root directory from ‘./wp-blog-header.php’ to ‘./subdirectory/wp-blog-header.php’ the white page was replaced by default 3.6.1 wordpress home page. The site is still single, that is Tools are not showing the networking option. Database still contains all created tables for mutisite and wp-config has
( ‘WP_ALLOW_MULTISITE’, true ) + other 6 definitions for mutlisite.

I wonder if additional changes should be in .htaccess file to redirect to subdirectory, not in index.php on the root directory. Maybe when wordpress is installed in subdirectory automatically created .htaccess file does not cover the subdirectory option, only the root directory installation option?

One way or another I really appreciate all your help so far!

Honestly, I’m not trying to brush you off, but I’ve done this tens of times, and it works fine.

I install WP in a subfolders (domain.com/wp)

I give it it’s own directory and make sure it works as domain.com from the front end. Permalinks etc.

Then I activate multisite. Edit the .htaccess in domain.com level, and it’s all good.

I have never had a problem. I don’t know what you’re doing wrong, but either you’re making a misstep I can’t see in your steps or your host doesn’t let you do this. Bluehost to the best of my knowledge has no restrictions.

Just for a laugh, install WP in a subfolder and LEAVE it there. Just see if THAT works.

Hi Mika,

For all those multisites that you have installed did you have to update index.php in the root directory to add subfolder in front of wp-blog-header.php?

LOL I haven’t change anything from my previous post. Want to show it to a friend and the network magically appeared. She hasn’t change anything either, just looked at the various options under the dashboard: settings, appearance, tools etc.

Don’t know if network appear because of clicking through various options or it was there all the time and I just haven’t recognize that it is a multisite.

THANK YOU for all your patience and support.

Yes. When I copied the index.php one folder up, I edited. Exactly like every single direction for the “Giving WP it’s own directory” directions tells you.