• I am getting multiple errors trying to log into one of our sites:

    Warning: mysqli_query(): MySQL server has gone away in /data/22/4/97/111/4097763/user/4582875/htdocs/atdb/wp-includes/wp-db.php on line 1811

    Warning: mysqli_query(): Error reading result set’s header in /data/22/4/97/111/4097763/user/4582875/htdocs/atdb/wp-includes/wp-db.php on line 1811

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 84 bytes) in /data/22/4/97/111/4097763/user/4582875/htdocs/atdb/wp-includes/wp-db.php on line 1775

    I increased the memory allotment for php to 128M. The site can be accessed from other locations, but not my office connection. Has anyone experienced this and/or have any idea what the issue is? I’ve already flushed my browser cache.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Warning: mysqli_query(): MySQL server has gone away

    Usually this indicates that your server itself is running out of memory (due to load, probably) and is killing off processes to try to keep from a total crash. When things get better, it restarts the mysql server.

    How are you hosting your site?

    Thread Starter greencrest

    (@greencrest)

    network solutions. I’m curious why would it be accessible from one location but get fed the warning from another? I would think that every access would get the same warning.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Timing, probably. MySQL Server has gone away has nothing to do with your browser or your IP address. It’s a server side issue. Contact Network Solutions and ask them to review their logs.

Viewing 3 replies - 1 through 3 (of 3 total)
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