Multiple uploads (same attachment multiple times)

  • Resolved mrbleuu

    (@mrbleuu)


    3 years, 8 months ago

    Hi,
    If I have a paginated form and there is a multi upload field with an upload:
    – if user goes back/forward in form pages the same attachment is uploaded multiple times
    – if user hits next and a required field is not valid (e.g. invalid email or empty field) then it uploads the same attachment again

    I have tested on two servers. Word Press 5.7 (latest) and latest forminator plugin. Apache server. Linux. PHP 7.4

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi @mrbleuu,

    Thank you for contacting us.

    A similar behavior was reported, but this was fixed by recent version. Are you currently using any caching plugin or caching setting on the server? If so, please proceed to purge all cache or temporarily deactivate and retest. Another option is to enable Ajax load from withing Forminator settings > Behaviour > Rendering.

    If the issue persists, please proceed to export the form to a drive and share the link with us here so that we can test this further.

    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Best,
    Jonathan S

    Thread Starter mrbleuu

    (@mrbleuu)

    No that does not fix the problem. I’ve tried doing it on a fresh install with no other plugins too.

    Here is a test form. Once you upload a file, go forward then back. You will see multiple copies of the file. Everytime you go forward/back, more copies are uploaded

    https://filebin.net/9fa530xfkarfp76b

    Thread Starter mrbleuu

    (@mrbleuu)

    Also using latest version of plugin (released last week) and WordPress

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @mrbleuu,

    Thanks for sharing the plugin export. I could replicate the same when tested, I’m reporting this bug to our team’s attention so that we could further check and see if there is any quick fix that could be looked at regarding this.

    Thank you for bringing this to our attention.

    Kind Regards,
    Nithin

    Thread Starter mrbleuu

    (@mrbleuu)

    thank you. I have disabled multi upload for now and using single upload until it is fixed (asking visitors to email extra attachments or zip up)

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mrbleuu

    Thank you for the update,

    I’m afraid we can’t give an estimated time to release a fixed version however our developers are already working to fix it.

    Kindly keep the eyes on the plugin update and changelog.

    We are marking this ticket as resolved, for now, however, feel free to re-open or ping us if you have any additional question.

    Best Regards
    Patrick Freitas

    Thread Starter mrbleuu

    (@mrbleuu)

    This is fixed in 1.4.11. Thanks guys

Viewing 7 replies - 1 through 7 (of 7 total)
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