Multiple times the same review displayed

  • Resolved greensoul

    (@greensoul)


    3 years, 4 months ago

    After the last update the widget shows the first review normal but the next view is multiplacted several times

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi @greensoul,

    Please send the debug information from the page: Google Reviews / Settings / Advance’s tab to support[at]richplugins.com

    Thanks!

    Thread Starter greensoul

    (@greensoul)

    I solved it on my own. You can close it.

    Hey, would you mind explaining how you solved it? I’m encountering the exact same problem. Thanks in advance.

    Plugin Author richplugins

    (@richplugins)

    Hi @petropoulou,

    First of all, please be sure that you’re using the latest version 2.0.5, if so, re-install the plugin from scratch on the Google Reviews / Settings / Advance tab and connect your Google reviews again, it should help.

    Let me know if anything goes wrong.

    Thanks!

    Fixed it by doing exactly just what you described. However, the problem slowly starts to appear again after some time. At first, the second review is displayed twice. Then it becomes tripled. Then four times, and it keeps going. Unsure what causes it at the moment. Never had this problem before, and I haven’t installed anything new. Seems to me that a recently updated version of the plugin broke something.

    Hi,

    I am experiencing the exact same problem.

    My website – https://hummingbirdmask.co.za/

    Please advise.

    Plugin Author richplugins

    (@richplugins)

    Hi @andrevn83,

    Please send the debug information from the page Google Reviews / Settings / Advance’s tab to support[at]richplugins.com

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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