Multiple tax rates and classes in the same product. Invoice problem
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Hello,
I have two products in my shop which must have the standard tax class for province A and the reduced class for province B.
Province A: Standard rate (GST 5% + QST 9.9750%)
Province B: Reduce rate (HST 5%)So, I created a new tax class “Other rate” for these two products in particular.
Province A: Other rate (GST 5% + QST 9.9750%)
Province B: Other rate (HST 5%)My problem is that now on the invoice from province A, both taxes appear twice. If a customer buys one of his two products in “other rate” class and “standard class” products, the taxes of his products of different class do not add up in a single GST and QST. I would like to find a way to make the system understand that there are only two taxes…
EXAMPLE:
Product (“other rate”) $5.99
Product (“Standard rate”) $10.99
Subtotal: $16.98
Delivery (“standard rate”) $7.99GST $0.95
QST $1.90
GST $0.30
QST $0.60Total: $28.72
WHAT I WANT:
Product (“other rate”) $5.99
Product (“Standard rate”) $10.99
Subtotal: $16.98
Delivery (“standard rate”) $7.99GST $1.25
QST $2.50Total: $28.72
All your solutions are welcome, thank you in advance for your help ??
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Hello,
Thanks for the info.
Please note, we are not tax experts (A local tax expert can help you to configure your taxes according to the law in your country).
My recommendation is testing on a staging environment first. Your web host can help to configure a staging site for you, or you can use WP Staging for quickly spinning up a new test site.
On my testing site, I did this configuration:
Link to image: https://snipboard.io/N6YodH.jpgAnd this is the result:
Link to image: https://snipboard.io/Wi04Us.jpgIt changes when I select other provinces, let us know if there are any questions ??
Hello @babilibo,
I did some testing and I’m able to understand what you mean here. Correct me if I’m wrong, but you want when a user chooses two products that have the same tax name, the price of the two taxes are concatenated under one name.
The tax name functionality wasn’t designed with this use case in mind but rather to render what the tax is called in the country you’re selling for like VAT, Tax, or translate the string in another language.
I can advise switching your tax to show as a total instead, but I’m not sure if it’s a solution you’ll be happy with.
Link to image: https://i.imgur.com/iIeYQQH.pngYou’ll need a custom snippet to achieve what you’re trying to do which is not within our scope of support here in the forums.
I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.Cheers!
Hi @babilibo
I was not able to replicate your issue on my test site as I am only getting one tax class appear on my end as seen here:
Image Link: https://snipboard.io/EVl46t.jpg
Maybe, my configuration is wrong or I am missing something. I already added the tax classes based on your screenshot above and have one variable product under the Other Rate tax class.
If you could please provide a screenshot of what should be the output here as well as the products to be tested, that would help us further investigate your issue.
Thanks!
Hello @babilibo,
Thank you for explaining it further, seems like this is a priority thing.
Can you please try the following setup as shown in the screenshots below with the priority and compound checked?
Link to image: https://i.imgur.com/cBaYUkd.png
Link to image: https://i.imgur.com/zpyQ1Be.png
Link to image: https://i.imgur.com/F32nMTH.pngThe taxes should group under one name which I believe is what you’re looking for.
Please try it and let us know how it goes. ??
Hello @babilibo,
I reproduced the same configuration as in the photos, but my problem is still present…
My taxes are always duplicated on my cart…I tried replicating your setup, but the taxes are concatenated.
Could you please check if there are any tax-related error logs in WooCommerce > Status > Logs?
And with this configuration the problem is that the first tax on my invoice must be the GST(TPS) and that it must not be added to the amount already taxed from my QST(TVQ)…
Just to make sure I understand this correctly, you want the GST to render first and for its tax value not to be counted in QST.
In that case, just switch the priorities to have all the GSTs have 1 and QSTs 2. Also, remove and uncheck the compound option.
The end result should look like this, which I assume is what you’re looking for. I kept the product prices to 100 to make it easier for you to do the calculation.
Link to image: https://i.imgur.com/mYfIsR2.pngLook forward to hearing back from you.
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