Multiple recipients on Email notifications
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Greetings,
I’ve added multiple emails in the email notification for new, failed and cancelled orders. Unfortunately none of the emails got delivered. While checking with WP Mail Logging Log, it was found that a a new line character is added between two emails.
[email protected],\n [email protected]
Requesting your suggestions and inputs.
Thank You
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When checking the WP Mail Log email logs, it’s common to find that “\n” shown when you have more than 1 email in the recipient list. Emails still send out though.
Link to image: https://snipboard.io/MTr7Xs.jpgThus, it seems that WooCommerce is correctly generating the emails but they are not being sent out. Thus, you’ll want to investigate further by checking the following:
* Whether the emails are being sent but end up in another folder such as spam
* If there’s a plugin conflict that’s preventing the emails from being sent out. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/
* If an SMTP plugin helps with the deliverability of the emails. We’ve discussed some options here.For reference, here’s our Email troubleshooting guide – https://docs.woocommerce.com/document/email-faq/.
Hope this helps.
Thanks.
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