Multiple Recipents

  • Resolved slavys

    (@slavys)


    8 months ago

    Hello, If I have an order with 1 product and assigned 3 different supplier, will all 3 receive same email once status is changed to “Processing”?
    That is the functionality I need and was wondering how to achieve it. I have a store in catalog mode and customers can request a quote from multiple suppliers in the same time. I See that one of the suppliers is selected as Primary.
    Also I’ve noticed that plugin sends email only the first time status is changed to “Processing”, I switched status back & forth a few times after, but did not receive additional emails. Is this how is designed to work?

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  • Plugin Author MCI Desarrollo

    (@mcidesarrollo)

    Hello Slavys, the normal behavior of the plugin is to send an email to each supplier with products in the order every time the order changes to the “Processing” state. In the Premium version you can also send emails manually from the WooCommerce order list page.

    If a product has multiple suppliers, the order email for that product will only be sent to the primary supplier.
    Yes, when a product has several suppliers, an email is sent to all those suppliers, you can do it from the functions.php file of your child theme or from a code snippet as explained in our manual: https://plugins. mci-desarrollo.es/supplier-order-email-manual/#hooks

    The hook to add is this: add_filter( ‘send_emails_to_all_suppliers’, ‘__return_true’ ); and it only works if you have the Premium version of the plugin. You can try it for free for 30 days so you can be sure if it works for you: https://plugins.mci-desarrollo.es/supplier-order-email-premium/?lang=en

    Thanks!

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