Multiple Questions/Issues

I solved #2, but there’s a new problem

4. How do I get rid of the boarder that is around the entire form. Seems like it’s indicating “active” but I can’t find the setting for the life of me…

Here’s a screenshot of the boarder https://theforstadtagency.com/wp-content/uploads/2022/06/Screen-Shot-2022-06-04-at-8.59.43-PM.png

@madeoflovely

You could do that over CSS styling.
if you give me your url, it will be easy.

kindly

@aadursun Great! Thank you! Here’s the url: https://theforstadtagency.com/quiz-missing-the-mark-2/

Also, where am I supposed to put the CSS? Somewhere in Forminator? Or?

@madeoflovely

there is no border on my chromium browser but i faced different prpblems with displaying it, may be css problem.

same problem also on smartphone to see, you are not able to tick the first checkbox.

i have made an video for this issue, so please follow it up.

View post on imgur.com

you see i am trying to check first checkbos, but not possible.

kindly
aadursun

@madeoflovely

please check also responsive view on smartphones, this does not work real with your logo.

kindly
aadursun

Hi @madeoflovely,

Seems like this ticket got missed from the queue, sorry for the delay in getting back.

I’m not able to notice any borders when I check your website. The issue with not being able to tick the 1st checkbox option is due to the site header overlapping the Quiz.

The issue is more related to your theme, and it should work fine in a default WP theme. Adding a margin to your site’s header should resolve the issue of not being able to tick the checkbox.

3. How can I limit one submission per email/person? I don’t want that button at the end of the quiz that says “Retake Quiz”

I’m afraid, there isn’t any out of the box setting regarding this at the moment.

As a workaround you could try the following CSS to remove the “Re-take Quiz” button:

#forminator-module-135 > div.forminator-quiz--result > div > div > button.forminator-result--retake {
	display: none;
}

You’ll need to update the following line in the above code ie:
#forminator-module-135

With the correct quiz ID, if you your quiz ID is 123 then the CSS would be:

#forminator-module-123 > div.forminator-quiz--result > div > div > button.forminator-result--retake {
	display: none;
}

You can add the CSS via the default WordPress customizer, under Appearance > Customize > Additional CSS.

However, the above CSS will only hide users from clicking the re-take quiz button. If the users refresh the page, then they would be able to re-do the quiz again.

We are working on a feature to implement the option to limit submissions in future updates. At the moment there isn’t any exact ETA but hoping soon.

Kind Regards,
Nithin

@aadursun Thanks for brining that to my attention! I have actually checked compatibility on desktop, tablet, and mobile. As well as safari & chrome. I’m not able to duplicate the issue. My devices have no overlap. If you don’t mind me asking which browsers and devices did you have this issue on?

Good Moin from germany,

if you activate responsive view in Chrome / Chromium browser you see the issue here
here https://i.imgur.com/eBIhERU.png

i am using chrome and opera, no firefox and no edge.

logo is overlapping quiz area. there should be a spacing at the down.

kindly
aadursun

Hi @aadursun

Thank you for the screenshot.

This is happening because your header is set to position absolute:

https://monosnap.com/file/1juPEs9U6JBgTovsBEwNB4y2OeXUpI

If we remove it, the header works correctly.

There are different ways to fix it using CSS.

– You can remove the position absolute for that specific page:

@media only screen and (max-width: 991px) {
    .page-id-1990 .ast-theme-transparent-header #masthead {
        position: relative;
     }
}

– Or adding a padding-top to your content:

@media only screen and (max-width: 991px) {
    .page-id-1990 #content {
        padding-top: 12rem;
    }
}

https://monosnap.com/file/hJOXzKaBsR6ZTQXHAamcuzLt5M06Uy

Best Regards
Patrick Freitas

Hello @madeoflovely ,

We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia