Multiple order Items combined into one order when import to shipstation

  • Resolved yichenzhao

    (@yichenzhao)


    5 years, 2 months ago

    Hey,

    Is there a way for this plugin to separate the order items when import to shipstation?
    for example my order contains three different items and I want to have three shipment so that I can get three different tracking numbers back from shipstation to woocommerce. Right now what I see in shipstation is one order called (multiple items) and I have to manually split the package.

    Any help will be appreciated, I am just looking for a solution for this.

    • This topic was modified 5 years, 2 months ago by yichenzhao.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Michael K

    (@mikkamp)

    Automattic Happiness Engineer

    Hi there,

    There isn’t any option to separate the items in the order when it’s being imported.

    ShipStation does have an option to split the order once it has been imported. The second part of the following guide explains how that can be done: https://help.shipstation.com/hc/en-us/articles/360028798951-Combine-Split-Orders

    Is that what you are using for manually splitting the package? Right now that’s the only option available.

    Thread Starter yichenzhao

    (@yichenzhao)

    Hi Michael,

    Thanks for your reply on this, I checked with shipstation they also trying to build this auto split order function in their new V3 portal but this is still in progress, so I guess my only options is to create some custom code using shipstation API like what you guys did in the integration plugin, would you mind share some information on if this is doable, right now when you import to shipstation it is combined in one order called (multiple items), so what I am trying to do is to operate these into different shipment orders when push to shipstation for example loop through the order items and import them one by one.

    Thanks

    Plugin Support Michael K

    (@mikkamp)

    Automattic Happiness Engineer

    Hi,

    Our ShipStation plugin uses the Custom Store integration method as you can see here: https://help.shipstation.com/hc/en-us/articles/360025856192
    It doesn’t use the ShipStation API. So it would require a complete rewrite if you would like to use some of the features available in the API.

    So the only other solution I would see would be to split the orders before they are sent to ShipStation. That would require quite a bit of rewriting for the XML feed, which is presented to ShipStation to import the orders.

    There aren’t any hooks to overwrite the XML feed so that would require customization within the plugin itself. I’d suggest to have a look at the following file to see how this XML feed is generated: woocommerce-shipstation-integration/includes/api-requests/class-wc-shipstation-api-export.php

    Thread Starter yichenzhao

    (@yichenzhao)

    Hi Michael,

    This is exactly what I need thanks again for all your help here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Multiple order Items combined into one order when import to shipstation’ is closed to new replies.