Multiple notification being sent from a single post

  • Resolved rwcommm

    (@rwcommm)


    3 years, 7 months ago

    After publishing a post, ES is sending out 3 identical notifications to subscribers, each about 14 to 18 minutes apart. This has only been happening for the past month or two. Notifications are sent for 3 specific categories. Muliple emails sent to subscribers are, to say the least, annoying. I cannot find any reason why this is happening. Admin person creating the post is working from a Windows operating system.

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  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hi @rwcommm,

    Thanks for contacting us.

    Through our support system, as you have confirmed that the issue was due to multiple active campaigns therefore it should be resolved after deleting/deactivating unused campaigns.

    I am marking this thread as resolved. Feel free to open a new thread if you have any further queries.

Viewing 1 replies (of 1 total)
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