• Resolved mthelp

    (@mthelp)


    Hi,

    I have installed this on a completely fresh wordpress build that has no other lightbox or gallery plugins activated.

    On the page, I have set it to open the image as lightbox

    However, as soon as I click any image, it opens two different lightbox displays

    Is there a way to resolve this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PWR Plugins

    (@rexdot)

    Hi there,

    Which theme are you using? Maybe the second lightbox is being added by the theme.

    I did a quick test on a clean install and it worked as expected. Could you send us a link with the issue, so we can check? If not, it’s possible to record a screencast?

    Plugin Author PWR Plugins

    (@rexdot)

    I just noticed that there is a “Enable Lightbox In Editor” option when editing with Elementor (Elementor > User Preferences). Please idsable it and check if it solves the issue.

    Plugin Author PWR Plugins

    (@rexdot)

    Updating status

    Thread Starter mthelp

    (@mthelp)

    Hey, sorry for the late reply. yes it was the Elementor setting that was causing the issue. Would be really cool, maybe going forward if your plugin had an option to disable your light box so users could choose which one to go with. In my case, I was ok to disable elementor lightbox though. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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