Multiple Knowledge Bases

  • Resolved fgoulding

    (@fgoulding)


    4 years, 7 months ago

    I can now confirm that when you activate multiple knowledge bases in the latest version of BetterDocs, you’ll receive 400 error messages.

    The URL for each knowledge base does not include the name hence you end up with:

    https://www.website.com/the-content/%knowledge_base%/blah-blah/

    Of course, that’s not a real URL but it’s just to demonstrate that you are not populating the %knowledge_base% correctly.

    When you switch off multiple knowledge bases then the plugin works.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @fgoulding,

    Hi, there. We are sorry about the inconvenience. We are investigating this issue at the moment and we will get this issue resolved as soon as possible.

    Thank you!

    Hello, is this issue resolved?
    And does Multiple KB mode support subcategories like free?

    • This reply was modified 4 years, 5 months ago by smitxv.

    Any news on this? I’m having the same problem

Viewing 3 replies - 1 through 3 (of 3 total)
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