Multiple Items selection issue

  • Hi there
    I have a query regarding selecting multiple filtering criteria.

    See link below, for example created:

    https://jrnew.brandesign.co.za/product-category/juices-shots-and-smoothies/?yith_wcan=1&product_tag=340ml+green+red

    In the example, I select 340ml to filter products, then I select the Colour “Red”, and it filters. (the filter “Red” is a tag, and it has been assigned to the relevant products)

    However, when I select “Green” as well, it only shows the products with “Red” and “Green” tagged together in 1 product.

    I would like to know, how can I show all the individual products tagged “Green”, “Red”, as well as the selection above at the same time?

    Appreciate your help in this. Is this perhaps an option only for the premium product?

    Thanks so much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    you should set the “Multiselect relation” in logic “OR” inside the filter options.

    Let us know any additional question.

    Thread Starter brandesign

    (@brandesign)

    Hey Alessio

    Thanks so much for your response. That is exactly what I have selected and the issue is still happening. See the screenshot attached.

    Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I checked your site and it seems you are using the same taxonomy type for all the filters (in this case tags).

    You should only use one filter per taxonomy, so I suggest you create a new product attribute for each filter (the Color attribute for example), and then add it to the corresponding products.

    Let us know if this helped you.

Viewing 3 replies - 1 through 3 (of 3 total)
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